Namita Bhave
Analyst Relations Lead
Kalyan
Summary
Outcome-oriented professional with 20+ years of diverse experience in Business operations, Analyst Relations, sales enablement, GTM Strategy, sales reporting and knowledge management. Adept at developing and executing strategies to drive business growth, enhance operational efficiency, and foster cross-functional collaboration. Proven track record in leading high-performing teams, optimizing processes, and leveraging leadership skills to achieve business outcomes. Skilled in developing and executing effective AR strategies to enhance market position, driving revenue growth, and solidifying thought leadership. Possess a deep understanding of the IT industry, enabling strategic communication and collaboration with internal stakeholders. Proven ability to analyse market trends and translate analyst insights into actionable business plans. Build strategic analyst partnerships, shape GTM strategies, and lead high-impact global campaigns. Expert in leveraging Generative AI tools, optimizing sales operations, and delivering data-driven insights. Recognized for driving transformation, influencing large deals, and delivering measurable business impact across NA, EMEA, and APAC
Overview
23
23
years of professional experience
5
5
Certifications
Work History
Business Operations, Sales Analyst
Capgemini
Mumbai
06.2015 - 12.2020
- Contributed to (GSO) Global Sales office and supported them with various reports on sales pipeline analysis, sales forecasting, budgeting, funnel evolution, deal analysis, budget and forecast gap analysis.
- Strengthened sales pipeline governance by implementing robust controls, collaborating with country leads to re-tag opportunities, ensuring forecast accuracy, and minimizing revenue leakage
- Partnered with the Global Sales Office to design and execute growth initiatives, including regional opportunity identification, targeted campaigns, and account focus programs, resulting in a ~100 million dollar increase in pipeline.
- Led strategic initiatives to track and monitor deals through requirements gathering, data analysis, and report development using Power BI enhancing visibility and accountability across sales stages.
- Provided timely, insight-driven reports and presentations to leadership, influencing business strategy and driving performance alignment with organizational priorities.
Global Sales Team, Sales Enablement, Operations
Capgemini
Mumbai
01.2015 - 12.2020
- Led operations portfolio for a 30+ member presales team, establishing governance frameworks and optimizing project tagging and cost chargebacks.
- Automated reporting processes using Power BI, SharePoint, and PowerApps, enhancing efficiency and accuracy.
- Delivered executive-level insights through dashboards, newsletters, Win/Loss analyses, and utilization reports.
- Achieved 90% cost recovery by minimizing revenue leakage and implementing rigorous resource governance processes.
Analyst Relations- Operations Lead
Capgemini
Mumbai, Maharashtra
01.2021 - Current
- Instrumental in driving analyst ranking reports, which led to a 100% leadership position for Capgemini in 2024 across all major Data & AI ranking reports, including Gartner, Forrester, IDC, Everest Group, Avasant, and ISG
- Developed and executed the Analyst Relations strategy for Capgemini’s Data & AI portfolio, ensuring alignment with business objectives to drive impactful outcomes
- Maturing analyst engagement from merely influencing to partnering with all the major analyst firms, supporting the analysts on their research through co-authoring thought leadership papers, joint webinars, case studies, interview participation, and joint presentations at Analyst, Industry events
- Forged strong relationships with over 10+ analysts globally across NA, EMEA, APAC, leveraging their expertise to drive significant value for Capgemini.
- Driving strategic customer reference program across the Global Business Line, identifying and nurturing strong Capgemini clients, for analyst ranking assessments.
- Developed and executed targeted messaging and positioning campaigns that highlighted Capgemini’s capabilities.
- Leveraged Generative AI internal tools to transform vast amounts of data into responses for analysts and presales RFIs. Utilized the ARtichet tool to gather information on analysts, their research areas, and Capgemini mentions.
- Cross-functional collaboration with other business units to align and develop thought leadership and Gen AI strategy and capabilities.
Knowledge Management Lead for Insights & Data Global Business Line
Capgemini
Mumbai
01.2021 - 12.2024
- Spearheaded a team of four knowledge management experts to develop and govern knowledge strategy, ensuring effective sharing, optimal utilization, and alignment with organizational goals across the Insights & Data Global business line.
- Established and led robust processes for curating, capturing, and organizing assets and content.
- Ensured effective knowledge dissemination through internal portals and knowledge repositories, enhancing accessibility and utilization across the organization for cross-BU global users from NA, EMEA, and APAC
- Pioneered and led the launch of impactful programs such as the Client Success Story Program (25+), Wins Stories Hub (100+), Delivery Success Stories/case studies (150+)
- Developed key Account/industry Playbooks, and Capability Decks (Region, Technology, Portfolio). These initiatives significantly strengthened the reference base for the sales and presales teams, driving enhanced engagement and new wins
Business Operations - Insights & Data Global Business Line
Capgemini
Mumbai
08.2011 - 05.2015
- Led the end-to-end Program Management Office (PMO) for a 10,000+ workforce business line, partnering with business leader to drive governance, operational efficiency, and informed decision-making.
- Delivered critical insights on resource allocation, bench optimization, revenue leakage, FTE forecasts, and expense transfers, enabling data-driven strategies and improved performance outcomes.
- Collaborated with finance teams and business leaders across North America, EMEA, and APAC to develop BU budgets, set ambitious regional growth targets, and conduct simulations for accurate planning.
- Monitored and tracked monthly forecasts against budgets and actuals, ensuring financial alignment, accountability, and proactive course correction.
- Championed the strategic “Pyramid Optimization Program,” leading end-to-end execution across 15 accounts, from data analysis to solution rollout, achieving recognized best practice status within Capgemini’s strategic initiatives.
- Honored with the “Xtra Mile Award” for driving impactful results and embedding structured optimization practices across the business.
MIS Team Lead
CBAY SYSTEMS, Mumbai
Mumbai
05.2009 - 08.2011
- As a MIS team lead handled a team of three MIS executives, coached them on various report preparations, data collection, data cleansing, data management, data analysis and reporting.
- Automated 15+ BAU reports in excel using Macro, Xcelsius and enabled timely and accurate reports/dashboard to Sr. management for critical decision making, strategic planning.
- Formulated and implemented strategic initiatives to assist senior management in achieving their objectives by providing comprehensive reports and delivering impactful presentations to clients and top executives.
HR Team- MIS
Capgemini, Mumbai
Mumbai
01.2008 - 02.2009
- Managing overall MIS for the Capgemini HR team, capturing data of the candidates (Interview- select, reject) and creating relevant reports for the recruitment team
- Organizing interviews, walk-in, campus, telephonic etc.
Phone Banking Officer, Axis Bank
AXIS BANK, Mumbai
Mumbai
02.2005 - 04.2006
- Handled inbound customer calls efficiently, addressing inquiries related to bank account transactions, loan advances, net banking queries, and new product launches. Provided exceptional customer service by resolving issues promptly and accurately.
Customer Response Executive
RELIANCE INFOSTREAMS
Mumbai
01.2003 - 01.2005
- Managed inbound customer calls of Reliance India Mobile customers, addressing their queries related to network, handset, technical glitches and resolving complaints. Handled escalation calls after six months of joining the organization.
Education
Bachelor of Commerce - IT and Finance
BK Birla College
Kalyan, Maharashtra06.2002
Post Graduate Diploma - Human Resources Management
Welingkar
Mumbai06.2005
Skills
Certification
Certified AR professional from KCG Institute
Awards
Multiple performance-based awards received in Capgemini and other organizations:, Special award for Forrester AI services' top ranking in 2024, Women of the quarter twice in 2021 and 2024, Best reporting Global Sales team in 2023, Xtra mile award thrice, People leader award
Leadership Training
- Future Manager Program
- Harvard mentor program
- Design thinking strategy
- Impactful presentations
Timeline
Analyst Relations- Operations Lead
Capgemini
01.2021 - Current
Knowledge Management Lead for Insights & Data Global Business Line
Capgemini
01.2021 - 12.2024
Business Operations, Sales Analyst
Capgemini
06.2015 - 12.2020
Global Sales Team, Sales Enablement, Operations
Capgemini
01.2015 - 12.2020
Business Operations - Insights & Data Global Business Line
Capgemini
08.2011 - 05.2015
MIS Team Lead
CBAY SYSTEMS, Mumbai
05.2009 - 08.2011
HR Team- MIS
Capgemini, Mumbai
01.2008 - 02.2009
Phone Banking Officer, Axis Bank
AXIS BANK, Mumbai
02.2005 - 04.2006
Customer Response Executive
RELIANCE INFOSTREAMS
01.2003 - 01.2005
Bachelor of Commerce - IT and Finance
BK Birla College
Post Graduate Diploma - Human Resources Management
Welingkar