Well-qualified People Operations Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
People Operations
SquadStack
3 2022 - Current
Collaborated closely with department managers to address employee relations issues effectively and fairly.
Develop and implement HR policies and procedures in compliance with relevant regulations and laws
Preparing documentation including contracts, amendments, and all other items pertinent to the team member lifecycle
Handling joining formalities (Collection of Personal & Professional Information, Bank Formalities)
Follow all ISO related guidelines & implement the same within the company like background verification, documentation, etc
Drafting and rolling out offer letters, appointment letters, Appraisal Letter, salary annexures, etc
Keep updated about industry standards in terms of salary break-ups, deductions, perks, appraisals, etc
Create & maintain detailed and data-oriented reports/dashboards
Conducting a seamless onboarding experience for new joiners
Contributing to the regular meetings with the leadership team to share the latest happenings and insights
Strategize and drive various initiatives for the smooth functioning of the organization
Handling monthly Payroll inputs, reconciliation & processing of the payroll
Handling queries of employees regarding pay scale, Payroll processing, about company policy etc
Effective management of Performance Management Systems (PMS) Ability to provide guidance and support on employee relations, performance management, and career development
Partnered with senior leadership to develop impactful succession planning strategies that supported long-term business growth plans.
Senior Executive- HR
Prateek Group
09.2018 - 02.2022
Organizing the induction programs for the new recruits
Handling joining formalities (Collection of Personal & Professional Information, Bank Formalities)
Responsible to keep track of attendance & Leaves of employees
Preparing and issuing Offer Letter, Appointment Letter and Confirmation Letter
Responsible for preparing various MIS reports i.e., New Hire report, Attrition report, Leave & Attendance report
Responsible for preparing and Issuing ID Cards and Visiting Cards
Preparing Bills of Mobile and other vendors (Vendor Management).
Executive HR
Fidelity National Information Services (FIS)
11.2016 - 11.2017
Key member of the Fidelity National Information services (FIS) “Talent Management Team”
Prepare the annual Budget & the training calendar focused on the holistic development of the employees
Prepare business requirements after identifying, analyzing, defining and documenting the requirements in consultation with HR business process owners to improve and automate HR business processes
Good experience in the main HR functions such as Personnel Administration, Employee Relations and Payroll Management
Executing policies for HR and employee’s welfare aiming towards development of human capital across the Organization; coordinating in recruitment, selection induction & orientation related policies
Coordinating interviews between Hiring Manager and candidates efficiently to make the event a success
Negotiation with candidates about salary package
HR Operations: Responsible for HR / Admin activities of projects at Noida
Collation of Manpower requirement received from HOD
Expertise in staff deployment on client sites
Maintaining and dispatching of all the formalities regarding HR issuance of offer letters, Joining certificates etc Handling joining formalities (Collection of Personal & Professional Information, Bank Formalities, Med-Claims & Induction/Orientation Programs)
Ensuring that the joining formalities of new recruits such as joining forms, issue of ID cards, etc
Are completed on time
Updating of database and preparation of personnel file for new joiners and Handle Employee relations and operations issues/ quires
Maintaining new Joiner and vendor invoice reports
Coordinating with self, peer & superior for appraisal, managing job-chat & midterm reviews
Handling employee retrenchment activities, full and final settlement and issuing relieving letter for exit employees
Inform employees about company policies and rules
Addressing employment queries raised by the Associates & employees on HR Policies and Procedures & other relevant queries
Single Point of contact for employee queries regarding HR policies and procedures
Issue of letters for address proof, employment certificates etc
On request of employees
Managing end to end contract management and follow up & coordination of vendor payment
Handling grievances and taking feedback Open houses / Town houses
Establishing camp / accommodation arrangement
Ensured effective employee training investments through performance management and prediction
Assisted with performance management by developing performance improvement plans and processes
Advised supervisors on performance management matters to ensure proper HR management.
Education
MBA - Human Resource & Marketing
Mody University
Lakshmanghar, Rajasthan
04.2001 -
BBA - Human Resource & Banking
GLA University
Mathura, U.P.
04.2001 -
Skills
HR policies and procedures
Employee Engagement Strategies
Employee Relations Management
Payroll Processing Proficiency
Compensation Structuring
Onboarding and Orientation
Recruitment and Onboarding
Talent Management
Employment Branding
Performance Management
Certification
Business English Cambridge University
Accomplishments
Worked on Java, QA, BA & TA profiles. Hired 70+ resources for the company.
Organized & processed 8 drives end to end from July to Sept 2017.
Working on BE Mechanical, Civil Engineer, Chemical engineer profiles. Hired 50+ resources for the company.
Handling around 15 grievances and resolving them on time.
Organizing successful different camps in the organizations
Career Outlook
MBA in HR Professional with over 7+ years of Human Resources Experience in Information Technologies / BFSI, FMCG/ Retail, Real Estate. Presently associated with SquadStack. As People Operations. A committed, sincere and result oriented Generalist HR Professional with proven track record in HR Process Automation (HRIS, PMS, Payroll, Leave & Attendance), Payroll Operations, Onboarding, Statutory Compliance, Internal Auditing, MIS Reports, Employee Engagement and L&D. A keen communicator with the ability to relate to people across all hierarchical levels in the organization.
Linguistic Proficiency
Hindi and English
Personal Information
Passport Number: R2150444
Date of Birth: 07/19/1995
Marital Status: Married
Software
ADP
PeopleSoft
WorkDay
Keka
Farvision- ERP
Timeline
Senior Executive- HR
Prateek Group
09.2018 - 02.2022
Executive HR
Fidelity National Information Services (FIS)
11.2016 - 11.2017
MBA - Human Resource & Marketing
Mody University
04.2001 -
BBA - Human Resource & Banking
GLA University
04.2001 -
People Operations
SquadStack
3 2022 - Current
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