Namitha K

• To manage accounts receivable activities for UK based clients.
• Perform collection follow-up via email/phone for overdue invoices, and coordinate with UK based customers to ensure timely payments.
• Address and resolve payment discrepancies and customer disputes.
• Prepare and present aging report and showcase debt position based on payment received. And analyze payment patterns and update stakeholders on outstanding debts.
• Reconcile customer accounts and maintain accurate AR ledger and document customer interactions and payment commitments.
• Work with internal teams (Billing/Sales/Cashapps) to resolve payment issues.
• Escalate critical cases and high - risk accounts to management promptly.

• Manage receivable and collection activities for Middle East customers which includes daily follow-ups, customer engagement, debt tracking and forecasting future collection using Oracle based collection strategies.
• Conduct proactive follow-ups to collect overdue invoices, and ensure all collections are aligned with Oracle defines collection strategies.
• Log all customer communications and payment promised accurately in the system.
• Prepare and update outstanding debt reports showcasing amounts collected, overdue balances, and future expected payments.
• Monitor accounts status and aging to identify high risk receivables. Also provide updates to stakeholders on collection performance and risk accounts.
• Work closely with cash application, sales and billing team to investigate and resolve customer billing disputes and reconcile payments and resolve open items.
• Trained junior associates in proper procedures, team policies and strategies for success.

• Support project management teams in executing various PMO functions which include financial tracking, resource allocation, billing, invoice dispatch, and assisting in month end closure activities.
• Track project budgets, monitor spend vs forecast and report variances. Support project planning and maintain project documentation.
• Maintain and update project tracker, timelines and deliverables in alignment with project milestones.
• Support resource planning and effort tracking by coordinating with delivery leads.
• Prepare and dispatch client invoices in coordination with finance and delivery teams.
• Coordinate with cross functional teams for data gathering and reporting. Ensure timely updates in project management and accounting tools.
• Assist in preparation pf project status reports, dashboards and executive summaries for management review.
• Project management tools; OMS, ALCON, IDS

Oversee daily office operations to ensure smooth functioning of all departments.

Manage office supplies, inventory, and vendore conrdination.

Handle correspondence, emails and documentaion.

Maintain petty cash records and prepare monthly expense statements.

Prepare and issue customer invoices in a timely manner.

Track and record incoming payments, followup with clients for pending dues.

Coordinate with the finance team for reconciliation of accounts.

Maintain billing and collection records for audit and reporting purposes.

Collect attendence data and prepare salary inputs for employees.

Ensure timely disbursement of salaries and maintain payroll confidentiality.