Namrata
New Delhi
Summary
Accept the challenges in every field and prove the best, thus aiming at growth out the career thought learning and implementing my skills.
Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.
Outgoing office administrator with several years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Overview
9
9
years of professional experience
Work History
Office Administrator and data operator
NJ India Invest Pvt Ltd
12.2023 - Current
- Maintaining inward and outward register
- Organise meetings and trainings.
- Keep track of all bills with partners, clients and vendors.
- Do data sorting and maintain all achievements of the same data.
- Data mining by using some advance excel formulas.
- Organized office operations and maintained efficient administrative processes.
- Managed correspondence and communication between departments and clients.
- Coordinated and managed daily administrative operations of the office.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Processed invoices on a timely basis according to established procedures.
- Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints or answered customers' questions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Cashier and Office Administrator
Vijay Sales Private Limited
10.2019 - 11.2022
- Cash entry daily maintaining register and giving cash to bank without any shortage of cash
- Resolved customer complaints with professionalism and empathy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company policies for handling returns and exchanges effectively.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Did audits of sales stocks in every 2 weeks
Data Operator
Oswal Motor Sales
03.2017 - 09.2019
- Coordinated with sales staff to ensure timely data entry.
- Maintained filing systems for efficient record retrieval
- Did billing and entry on 2 different software TARGET AND ECAPS
- Collaborated with management on improving data handling processes.
- Maintained accurate and up-to-date records of data entries.
- Managed backup procedures for all databases in order to ensure that no critical information is lost in case of an emergency.
Branch Executive
Blue-chip Corporate
Education
10th -
C. B. S. E. Board
12th -
C. B. S. E. Board
B. A. Programme -
School Of Open Learning
Post Graduation - political science
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
Skills
- Learning abilities
- Vendor relations
- Administrative support
- Typing 40 with 95 accuracy words per minute
- Planning events
- Inbound phone call handling
- Inventory management
- Expense reporting
- Staff management
- Positive thinking
- Hardworking
- Good at maintaining teamwork
- Positive and learning attitude towards challenges
- Verbal and written communication, and listening Being able to tailor messages for the audience and listening to the views of others
- Invoice processing
- Office management
- Advanced Excel
- Customer service
- Problem resolution
- Time management
Languages
- English
- Hindi
Hobbies and Interests
- Dancing
- Listening to music
Disclaimer
I solemnly declare that all facts given above are true and correct to the best of my knowledge and belief.
Extra Qualifications
- Basic knowledge of computer, including MS Office.
- Worked on different software such as TARGET, E-CAPS, Wings software, currently working on MS Office mainly Excel.
Personal Information
- Father's Name: Sh. Ravi Shankar
- Date of Birth: 03/23/98
- Gender: Female
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Languages
Hindi
First Language
English
Intermediate
B1
Punjabi
Elementary
A2
Timeline
Office Administrator and data operator
NJ India Invest Pvt Ltd
12.2023 - Current
Cashier and Office Administrator
Vijay Sales Private Limited
10.2019 - 11.2022
Data Operator
Oswal Motor Sales
03.2017 - 09.2019
Branch Executive
Blue-chip Corporate
10th -
C. B. S. E. Board
12th -
C. B. S. E. Board
B. A. Programme -
School Of Open Learning
Post Graduation - political science
INDIRA GANDHI NATIONAL OPEN UNIVERSITY