Namrata Jha

- Orchestrated operations for two upscale restaurants, Nara and CinCin, achieving increase in customer satisfaction through strategic improvements.
- Successfully implemented cost-effective measures without compromising service quality, resulting in reduction in operational expenses.
- Spearheaded training programs that led to a notable enhancement in staff performance and overall guest experiences.

- Managed three diverse restaurants - Saz, Pings, and PCO - progressing from Hostess to GRE.
- Achieved increase in customer retention by implementing personalized guest engagement strategies.
- Led a team initiative that resulted in improvement in table turnover, enhancing overall restaurant efficiency.

- Achieved in increase in section sales through effective merchandising and customer engagement strategies.
- Implemented inventory management techniques that reduced stock discrepancies .

Contributed to a 10% growth in the beauty and personal care division by providing expert guidance as a Hair Consultant.