Summary
Overview
Work History
Education
Skills
Accomplishments
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Namrata Khunte

Namrata Khunte

Social Media Manager
Mumbai

Summary

Proactive and achievement-oriented Social Media Manager bringing 3 years of marketing and leadership experience with special emphasis helping B2C clientele. Effectively increases social media reach and client digital profile to catapult company forward with sustained growth. Articulate communicator, natural leader and organized manager.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Social Media Marketing Executive and Junior Strategist

NPR Design
Andheri
09.2022 - 02.2023
  • Managed and maintained B2C Clients like Maaya Fine Jewels, Yo Brownies and Cambridge Garments and helped in managing brands like Another Foods and Creative CEO.
  • Oversaw preparation of marketing copy, images, videos, emails, website and other collateral of all the clients.
  • Developed graphics and visual content for social media campaigns using Canva, Vita and Photoshop.
  • Created and maintained a Quarterly Content Calender Deck with Tropical dates.
  • Scheduled and posted content on Social media with relevant hashtags, location and and caption.
  • Answered social media DMs and customer queries using Meta Business Suite.
  • Managed Shopify account of Yo Brownies, did Email Marketing and Web Push Notifications using Shopify backend affiliated Apps.
  • Maintained Google My Business Account of Maaya Fine Jewels and Yo Brownies, uploaded images, events and latest products and replied to the reviews and messages.

Marketing and Influencer Manager

Sexy Beast
09.2021 - 06.2022
  • Developed robust weekly and monthly social schedules, adapting schedules to ensure alignment with brand strategy
  • Managed new product and content releases, from planning to implementation and post-campaign reviews
  • Interacted with influencers like Parul Gulati, Payal Rajput, Siddharth Khirid, Puneesh Sharma for collaborations with the brand and carried out the process from start to end
  • Managed brand marketplaces for Amazon, Bewakoof, PopXo, StepSetGo and Myntra,
  • Responded to emails, private messages, and comments on Zoko and Social Media platforms, ensuring a consistent brand voice was applied
  • Managed a CRM team, guided them to built and nurtured productive customer relationships and monitored customer feedback, identifying service weaknesses to develop actionable solutions

Social Media Manager

The Retail Jeweler
12.2021 - 05.2022
  • Created Social Media Marketing Strategies and implemented them using various marketing tools such as Facebook Marketing, Instagram
  • Marketing etc Created copies and posted content on The Jewellery Diaries' Instagram, Facebook, Twitter and Pinterest
  • Answered social media DMs and customer queries using 360 Simplify Tool Sourced content from various high end jewellery companies and posted on The Retail Jeweller and Fura Gems
  • Analyzed and reported social media and online marketing campaign results.

Online Reputation Manager

Publicis Beehive
01.2020 - 03.2020
  • Answered average of queries addressing customer inquiries, solving problems using Trooya Tool
  • Executed media campaign designed to raise company profile in preparation for IPO
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.

Social Media Intern

Live Fiesta
07.2019 - 09.2019
  • Created informative and entertaining posts daily for Twitter, Facebook and Instagram pages
  • Responded to comments, posts and questions from various channels Created copies and posted to Live Fiesta's website

Ambassador

Viacom, Vh1
06.2017 - 07.2018
  • Shared marketing materials on social media platforms to measure audience perception for VH1, Comedy Central and Colors
  • Developed marketing efforts such as posters and social media ads to encourage student participation for campus events
  • Circulated fliers, displayed posters and offered promotional items on campus to introduce students to the events
  • Attended special events, acting as a representative of Viacom 18 and making new contacts
  • Handled Instagram and Snapchat Stories of Vh1 and Comedy Central.

City Reporter

DNA Newspaper
04.2016 - 05.2016
  • Created informative and entertaining posts daily for Twitter, and Instagram pages
  • Responded to comments, posts and questions from various channels Created copies and posted to Live Fiesta's website

Education

Bachelor of Mass Media - Journalism

Ramnarain Ruia College
Mymbai
08.2015 - 04.2018

Skills

    Social and new media

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Accomplishments

  • Model College of Science and Commerce / Commerce 2013- 2015, Dombivliㅡ
  • Accomplishments
  • Magazine Making - Made a Magazine according to the standard size using Quark
  • Express for a college project
  • Link: https://bit.ly/3APnsZo
  • Broadsheet Newspaper - Made a Broadsheet Newspaper according to the standardsize using Quark Express for a college project
  • Link: https://bit.ly/3dWSupk
  • Short Film
  • Made a psycho thriller short film with a group of classmates for a college project
  • For more details, check the description box of the short film
  • Link: https://youtu.be/ipF9LaR2Hug

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Namrata KhunteSocial Media Manager