Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Namrata Magar

Learning and Development Professional
Vikhroli, Mumbai

Summary

Highly motivated and professional individual with over 10 years of experience within travel and learning & development.

Looking for an opportunity to associate with a progressive organization to utilize my skills and enhance my knowledge according to the trends and dynamically work towards the betterment of the organization.

Experienced training professional with a motivational style and positive attitude. Adept at engaging students with the material by incorporating different technologies, materials and aids. Proven skills in organizing, multitasking and resolving conflicts.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Trainer

Charles & Keith - Apparel Group India Pvt Ltd
08.2024 - Current
  • Brand training and new launch trainings for the staff in-store and virtually.
  • Maintained accurate records of trainees' progress and provided feedback on their performance.
  • Training the fashion consultants on the ongoing trends and looks according to the seasons.
  • Keeping track of the competency development of the store staff through monthly assessments.
  • Trained the staff on salesmanship and need identification through on-the-job training and virtual connections.
  • Sharing styling tips on the floor and through content related to new launched products.
  • Assessed training needs through store observations, monthly assessments, and interactions with the store manager.
  • Training the staff on grooming, customer service, and overall processes.
  • Coordinated training for new hires to impart information about company policies, requirements and performance strategies.

Regional Training Manager

Mia by Tanishq ,Titan Company Ltd
04.2024 - 07.2024
  • On the job training program for LFS store staff about focused and newly launched products of the Financial Year
  • To conduct New Hire Induction Program (NHIP) for new Joiners store staffs and Retail Executives
  • Handling soft skills training for all the store staffs in the region
  • To make strategies and agendas to enhance the selling skills and Customer Experience of the store staffs
  • Measuring training needs and execution of the same for better efficiency
  • Being part of the content team for content development for training the store team.
  • Taking up different projects related to sale enhancement and self development of the store team
  • Projects:
  • Capability building of ladies' handbags CRO.
  • Project Reconnect - Enhancing KPI’s of the store with the intervention of the training team to drive sales.
  • Presented training information via role playing, simulations and team exercises.
  • Organized Customer Relationship Building Program for the Region, focusing on communication skills and body language.
  • Conducting classroom trainings and on-the-job trainings focusing on newly launched products for the financial year.
  • Conducting refreshers for the team on the previously launched products with the best sellers and assessing them on the same.

Villa Specialist

Lohono Stays by Isprava
08.2021 - 01.2022
  • Villa Specialist communicating with the HNI clients for their travel requirements.
  • Assisting in the Reiki of the villas.
  • Coordinating with the Operations and Service teams for exclusive client requirements.

Manager - Business Development

Ultimate World Trip
01.2020 - 03.2020
  • Developing new business opportunities
  • Designing niche Itineraries
  • Communicating with HNI Clients & closing deals
  • Marketing & building the company presence online
  • Working closely with Destination Management companies for Operational
  • Purpose.

Sr.Sales Executive

Derive Global Solutions
06.2018 - 09.2019
  • Worked on online portals like Travel Triangle,Tripoto & Thrillophilia
  • Coordinating with Destination Management teams from Bali & Turkey
  • Making monthly newsletters about the destinations
  • Worked on making a guidebook for Bali
  • Actively participated in Organizing a Music Festival in Bali.

Sales Executive & Sales Support

Cox And Kings
11.2016 - 06.2018
  • Communicating with HNI clients in person & over the phone for better understanding of their requirements
  • Supporting the PAN India team for customizing itineraries for Womens travel
  • Working closely with Destination Management companies for Operational
  • Purpose
  • Working with the Marketing team for product updation.

FIT Sales Executive

Kesari Tours
04.2015 - 10.2016
  • Customising Itineraries for International Destination all across
  • Communicating with the clients online & in person for their requirements
  • Working with the Operations team for better Customer Experience.

Education

SSC -

St. Joseph’s High School

HSC -

Ramniranjan Jhunjhunwala College

Diploma - Airline And Travel Management

IITC Global Careers

Skills

Training needs Identification

Team building

Excellent communication

Staff development

Strong Interpersonal Skills

Certification

Certified Instructional Designer

Timeline

Senior Trainer

Charles & Keith - Apparel Group India Pvt Ltd
08.2024 - Current

Regional Training Manager

Mia by Tanishq ,Titan Company Ltd
04.2024 - 07.2024

Villa Specialist

Lohono Stays by Isprava
08.2021 - 01.2022

Manager - Business Development

Ultimate World Trip
01.2020 - 03.2020

Sr.Sales Executive

Derive Global Solutions
06.2018 - 09.2019

Sales Executive & Sales Support

Cox And Kings
11.2016 - 06.2018

FIT Sales Executive

Kesari Tours
04.2015 - 10.2016

SSC -

St. Joseph’s High School

HSC -

Ramniranjan Jhunjhunwala College

Diploma - Airline And Travel Management

IITC Global Careers

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