Summary
Overview
Work History
Education
Skills
Timeline
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Namrata Maru

Sales & Business Development Professional
Malad West

Summary

Dynamic and goal-oriented sales professional with over 4 years of experience in consultative sales and customer relationship management. Skilled in driving revenue through strategic lead conversion, personalized client interactions, and data-driven decision-making. Known for delivering consistent results and maintaining high levels of customer satisfaction.

Overview

4
4
years of professional experience
19
19
years of post-secondary education
4
4
Languages

Work History

Career Development Officer

Jaro Education Pvt Ltd
05.2024 - 01.2025
  • Counseled working professionals, graduates, and executives on premium online MBA and certification programs offered in collaboration with top-tier institutes.
  • Managed the complete sales cycle from lead qualification to enrollment, ensuring alignment between customer goals and program outcomes.
  • Maintained consistent follow-ups and relationship-building with prospects to drive conversions and maximize monthly revenue targets.
  • Negotiated pricing structures, payment plans, and clarified course details to help clients make informed decisions.
  • Used CRM tools (LeadSquared/Salesforce) to track lead activities, pipeline status, and campaign performance.

Admission Counsellor

Upgrad Education Pvt Ltd
08.2023 - 12.2023
  • Responding promptly to client inquiries and leads, ensuring timely follow-ups.
  • Building and nurturing strong client relationships, understanding their unique needs.
  • Successfully closed sales deals, consistently meeting or exceeding sales targets.
  • Accurately maintaining records of sales activities and client interactions using CRM tool (Leadsquared)

Admission Counsellor

Cognitive Institute of Interdisciplinary Studies (CIIS)
08.2020 - 08.2023
  • Generating revenue by counseling the leads, turning them into prospects and converting into sales.
  • Logging conversations had with prospects on CRM software.
  • To be a single point of interface for all customers till conversion.
  • Provided excellent service and attention to customers face to face and through phone conversations.
  • Updated client contact information in database regularly.
  • Answered incoming calls and responded to customer inquiries in a professional manner.

Education

Bachelor of Banking and Insurance -

University of Mumbai, Saraf College
Mumbai, India
09-2020

MBA - Marketing Management

Narsee Monjee Institute of Management
Mumbai, India
04.2001 -

Skills

  • Consultative Selling Client Relationship Management Lead Qualification
  • Revenue Generation CRM Tools (LeadSquared, Salesforce) Sales Pipeline Management
  • Objection Handling Negotiation Skills Target Achievement
  • Post-Sales Support Upselling & Cross-Selling Communication & Presentation

Timeline

Career Development Officer

Jaro Education Pvt Ltd
05.2024 - 01.2025

Admission Counsellor

Upgrad Education Pvt Ltd
08.2023 - 12.2023

Admission Counsellor

Cognitive Institute of Interdisciplinary Studies (CIIS)
08.2020 - 08.2023

MBA - Marketing Management

Narsee Monjee Institute of Management
04.2001 -

Bachelor of Banking and Insurance -

University of Mumbai, Saraf College

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Namrata MaruSales & Business Development Professional