Namrata Mishra

Legal expenses: Work as a P2P process owner including expenses management function for legal team to Design and drive standardization of processes. Actively check outstanding expenses stuck with external and internal teams through audit reports and help payment team to release hold for those cases with advice and requested details.

· Understand the business requirements on the report requests and distribute management report in accurate and timely manner.

· Create dashboards for senior stakeholders.

· Providing accurate and timely resolution of operational and technical issues relating to system.

· Owner of pre-approval SharePoint used to book legal expenses. Manage and track down approval process.

· Taking initiative to continuously improve the knowledge management content, processes and usage. Active participation in Project Team of Think smart to standardize, Migrate, and operate smoothly.

· Wear hat of Tymetrix process trainer, OBIEE reporting tool, Audit and control of vendor as per Requirement

· Support accounts team to Develop standards and detailed process information to complete P2P operations for legal billing process.

· Ensure that SOPs (standard operating procedures) are developed and kept up to date for all processes

· Handling Stakeholders queries related to process knowledge, Legal expenses report privation, Technical crunch, chasers for payment processing and approvals are a part of day to day work.

GC Business Management Analyst

· Coordinate and facilitate onboarding of deployments, including maintaining accurate governance documentation records, keeping track of process migrations, maintaining deployments records and conducting periodic reassessment reviews

· Prepare monthly forecast, annual budgets, variance analysis, cost allocation/transfer reports for GC senior management

· Maintain workforce strategy/headcount management related records and manage OE/cost center structures

· Facilitate and co-ordinate GC secondee program including onboarding/off boarding processes in consultation with senior management

· Provide project management support for various GC initiatives such as adoption of new technology, managing change and optimization of processes

· Deliver periodic and ad-hoc management information reports to senior stakeholders

· Partaking in GC COO projects

·

Vendor Management-

· Complete the new vendor onboarding process and arrange all relevant documents needed for the same.

· Coordinate with vendors to ensure timely collection of documents.

· Manage Vendor set up Issues.

· Provide assistance to Internal & External Audits.

Reporting:

· Liaise with different AP, FA, Accruals and reviewers (Top management of GC and COO) to resolve the payment and other process related issue. Also help them to resolve their technical query.

· Understand different requirements on the report request and distribute management report in accurate and timely.

· Designing report format and dashboard for senior stakeholders.

· Responsible for preparation of accrual data to be submitted to senior stakeholders.

· Responsible to liaise with different stakeholders to understand their data requirement and work towards meeting those requirements.

· Design and create OBIEE weekly and monthly and Dailey legal expending reports for expenses analysis and different audit operations.

· Take participation in global governance call and discuss about issues and suggestions along with training if needed.

· Work closely for departments COO (Business) person and help for preparation of different high level budget report have strong accounting and analytical skills and good command over excel/MS office/SharePoint/Governance reporting, Governance PPT and MIS.

· Handling Stakeholders queries related to process knowledge, Legal expenses report privation, Technical crunch, chasers for payment processing and approvals are a part of day to day work.

Other Process: Responsible for establishing single standard process Globally for Tymetrix, Myshop, think smart and pre-approval SharePoint to manage legal expenses.

· Support IT Manager(s) by providing functional expertise to implement systems to support standard process

· Accountable that all activities to be shifted are documented, reviewed and signed off

• Accounts Payables(AP)- Vendor Reconciliation, Vouchering, Day payable outstanding report
• Verifying the monthly accruals & analyzing Accrual Vs Actual
• Cash Management: Doing Payment Proposals and analysing the Exceptions Reports
• Keeping track of Bank Statements to ensure minimum bank balance in Bank Accounts, Cash Forecasting and documentation for Cash Calls, ensuring correct Processing of Bank Statements by Process Executives, and Ensuring correct documentation for Disbursements to vendors and performing netting
• MIS Reporting and Analysis: Tracking the Invoices sent for follow up due to Price mismatch, Quantity mismatch, GRN missing, Assigning Purchase order etc., Co-ordinating with Business units and Procurement team for early action on overdue invoices sent for follow up, Co-ordinating with Quality team to enhance accuracy of Invoice processing team, Ageing analysis of invoices, Analysis of Invoices paid on time and late payment, Analysis of invoice rejection
• ROFO, Budgeting, forecasting and Provide accurate and timely Flash, Provider, Client view variance analysis
• Reconciliations and Reporting: Making daily Dashboard report for call with onshore team, maintaining issue tracker to ensure smooth operation, controlling the Bank Reconciliations, Controlling the Vendors Reconciliations, communicating with key vendors to ensure minimum possible rejection of invoices due to invalid tax invoice, ageing analysis of open items in Clearing Accounts in SAP
• Process Transition: Travelled to Denmark as SME (Subject Matter Expert) for initial onsite training
• Trained offshore Team for right skilling, Meet SLA Targets, Weekly customer call, resolving escalations, Maintaining Error log, Process Exceptions and updates, FAQs.

• Payment Reconciliation and Reporting
• Customer Interaction: Handle/Support in resolving escalations at the process level to ensure high customer satisfaction
• Knowledge Management: Review and validate the inputs from Process Executives and create FAQs/ Case studies to capture tacit knowledge
• Co-coordinating with Quality team to enhance accuracy of Invoice processing team
• Communicating with key vendors to ensure minimum possible rejection of invoices due to invalid tax invoice