Namrata Nangia

• Promotion and Growth:Promoted from C05 to C09, reflecting leadership in KYC and AML initiatives. Mentor team members, drive process improvements, and expand responsibilities to enhance KYC efficiency and compliance within the organization.
• Client Management: Engage with clients globally to address KYC needs promptly. Build strong relationships to facilitate efficient communication during client onboarding tasks.
• Customer Due Diligence: Executed comprehensive KYC procedures, including CDD for standard clients, and EDD for high-risk clients. Assess potential financial crime risks to ensure compliance with regulatory standards.
  Screening and Analysis: Conduct thorough screenings of clients and associated parties against sanctions and watchlists. Analyze transaction patterns to identify unusual or suspicious activities, particularly for high-risk clients requiring additional scrutiny.
• Politically Exposed Persons (PEP) Assessment: Identify PEPs during the KYC process, evaluating their source of wealth and source of funds to ensure transparency and compliance with AML regulations. Document findings thoroughly to support risk assessments.
• Training and Quality Assurance: Train new team members on KYC best practices, including AML regulations. Perform quality checks on KYC documentation to ensure accuracy and compliance, managing escalations effectively when issues arise.
  Account Management: Oversee KYC processes for account opening and maintenance, ensuring timely and accurate documentation. Collaborate closely with internal teams to streamline client onboarding tasks and address any KYC-related challenges.
  

Client Onboarding Management and Reporting: Responsible for managing the onboarding of private clients primarily for the UK region, ensuring a compliant process, and preparing periodic reports (Adhoc/BAU) to provide insights on their status. Providing support to various capital markets at Saxo, onboarding, and acting as the primary interface between clients and internal stakeholders.

Process Improvement and Performance Metrics Ownership: Identify process gaps and collaborate with onshore teams to develop effective solutions, while owning SLAs, KPIs, and KRIs for aligned processes.
Drive embedded analytics to identify continuous improvement opportunities within KYC/AML processes and provide weekly updates on performance levels to the POB head.

Process Migration and AML/KYC Expertise: Contribute to the successful migration of the onboarding process from Denmark to India, developing a thorough understanding of Saxo's client due diligence and AML requirements for effective KYC across multiple jurisdictions. Partner with the Denmark review team to focus on error reduction through Root Cause Analysis (RCA) and perform quality checks, preparing weekly performance scores for the team to assess compliance and effectiveness.

Recognition: Received an excellent performance reward for outstanding contributions and commitment to enhancing client onboarding and compliance processes.