Namrata Satpathy
SAP ABAP HCM Consultant
Bangalore
Summary
SAP ABAP HR consultant with over 3 years of experience in IT under HCM & Payroll domain. Specialized in organizational management, time management, personnel administration, and payroll. Experience of leading, handling, working in onsite-offshore model. Excellent communication skills and having good experience in client interaction, requirement gathering, analysis, design, development, and implementation of SAP business application .
BACKGROUND
- 3.2 years of IT experience which includes SAP ABAP,SAP HCM,WD-SAP, My Learning and SuccessFactors. Part of Accenture since July 2019.
- Qualification – B.E. in Information Technology, Kalinga Institute of Industrial Technology (KIIT)
- Familiar with WD-SAP- issues and resolution, SAP development and integration support.
- Specialized in functional and human resources in SAP systems(PP1 and PT1). Currently playing role of an Analyst and acquiring training for TA support along with My Learning and SuccessFactors.
- Specialized in evaluating, implementing and upgrading SAP products that support HR-related tasks and information.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Application Development Associate
BP SAP Automation, Downstream
Bangalore
10.2019 - 03.2020
- Business Roles and Responsibilities
- Designed, built, and configured applications to meet business process and application requirements
- Performed regular evaluations, tests, and analysis for business applications
- Updated modules and systems to maintain optimal quality assurance in all products and services.
Application Development Analyst
Accenture Solutions Pvt. Ltd
Bangalore
04.2020 - Current
- Participated in design and planning exercises for future software rollouts.
- Resolved system test and validation problems to provide normal program functioning.
- Worked closely with other team members in such tasks as troubleshooting and debugging.
- Participated with clients in discussion meetings.
- Conducted scheduled system upgrades to maximize performance.
- Guided team in layout modifications to improve functionality.
Functional Payroll HR Consultant
BP SAP Automation
Bangalore
04.2020 - 01.2022
- BP, Automation is a specialized team under British Petroleum (BP), one of the 7 Oil majors in the world
- The team provides BP with F&A operations services, including purchase-to-pay, order-to-cash, record-to-report, hydrocarbon (oil and gas) value chain accounting, as well as procurement services
- System Stack: SAP (PP1(Aral HR Production) & PT1) Business Roles & Responsibilities
- Supported critical payroll SAP HR platforms such as PT1 and PP1 efficiently and diligently
- Handling of incidents, change requests, service requests in payroll, ensuring the closure of the same
- Performing validation tests and Integration tests
- Worked on HRSP (year-end) Patching activities and supported as functional point of contact
- Supported technical, functional specifications and interfaces handling
- Worked on BAU activities and performed functional validations during transport to production systems
- Day to day transports and incident handling for standard SAP ABAP HR issues
- Ensured all incidents get resolved within SLA Key Achievements
- Well versed in business analysis, configuration, testing, implementation & post implementation activities
- Ensured adaptation and adherence of agile ways of working in service delivery
- Ensured positive feedback from client and targeted minimum end to end resolution time
- Procured fluent expertise in production support, enhancement, and upgrade projects
- Efficiently addressed all raised incidents & service requests pertaining to business users
- Received multiple appreciations from business & senior management for keeping allocated system always in an escalation free & stable state
- Flexible & appreciated to work independently by acquiring on-the-job trainings & as part of a team.
TDS Support AO
Procter & Gamble
Bangalore
02.2022 - Current
- Used Microsoft Word and other software tools to create documents and other communications.
- Conducted research, gathered information from multiple sources and presented results.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Resolved problems, improved operations and provided exceptional service.
- Worked on multiple platforms which includes Workday SAP, SAP MyLearning and SAP SuccessFactors.
- Worked on complex incident resolution in Workday SAP side which involves client facing interaction along with quick resolution of incidents within the SLA breach.
- Day to day tasks and incident handling in SAP MyLearning and successfactors.
- Quick adaptation to new skills.
- Flexible to work independently by acquiring on-the-job trainings and as a part of the team.
- Increased customer satisfaction by resolving issues.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Developed team communications and information for meetings.
- Identified issues, analyzed information and provided solutions to problems.
Education
B. Tech - Information Technology
KIIT (Kalinga Institute of Industrial Technology)
Odisha 07.2015 - 01.2019
Skills
Managing Team & Leadership
undefinedAccomplishments
- SAP ABAP (Advanced Business Application Programming), SAP Workday, SAP MyLearning, SAP SuccessFactors.
- SAP Service delivery for major clients which includes – BP (Downstream) and Procter & Gamble
- Good exposure on customizing and supporting core functional HCM services which includes PP1(Production Planning and manufacturing), WD-SAP integration.
- Effective interpersonal and communication skills
- Client relationship management
- Articulating complex technical SAP ABAP concepts and solution to issues in low tech language while transferring knowledge to clients and preparing documentation
- Whitepaper on WD Integration Logic: Fabricated workday integration logic which helped hundreds during Russia-Ukraine crisis and was well appreciated by clients and senior management which was later published as a white paper.
Certification
SAP ABAP | Greenfield Training (GFT), Accenture, ’19
Timeline
SAP ABAP Developer Certification-P&G
04-2022
TDS Support AO
Procter & Gamble
02.2022 - Current
Application Development Analyst
Accenture Solutions Pvt. Ltd
04.2020 - Current
Functional Payroll HR Consultant
BP SAP Automation
04.2020 - 01.2022
Application Development Associate
BP SAP Automation, Downstream
10.2019 - 03.2020
SAP ABAP | Greenfield Training (GFT), Accenture, ’19
07-2019
B. Tech - Information Technology
KIIT (Kalinga Institute of Industrial Technology)
07.2015 - 01.2019
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