Namrata Singh
Delhi
Summary
An enthusiastic and zealous person with years of experience in health care sector Experienced in providing administrative support to health care facilities and performing tasks such as maintaining patient records, updating patient accounts, and handling all patient and facility correspondence. Bringing forth excellent customer service skills and an understanding of the medical industry and important medical terminology.
Overview
11
11
years of professional experience
Work History
Patient Care Coordinator
Venkataeswara Hospitals
01.2023 - Current
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- To deal with Pre-transplant workup & Post-transplant follow-up
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Organized patient records and databases to facilitate information storage and retrieval.
Officer
B.L.K. Superspeciality Hospital
10.2018 - 12.2022
- Through her new position with the same respective medical institute, the former has gained knowledge as follows-
- Participated in close-out activities and database finalization
- Ensures completeness, accuracy and consistency of the data so that it meets the standards of quality expected for reporting to regulatory bodies while following Good Clinical Practices (GCP)
- Responsible for answering and resolving the patient's queries, complaints and problems
Co-ordinator
Fortis Escort Liver & Digestive Disease Institute
12.2015 - 10.2018
- As a senior assistant to Dr
- Manav Wadhwan, the former has gained the prospective about -
- To deal with Pre-Transplant workup & Post transplant follow-up
- (Liver Transplant)
- Handling International patient maintaining international standards as well as to ensure smooth functioning of the organization
- Ability to prioritize work to meet goals and objectives within acceptable time frames
- Handling portfolio of various patients and managing their visits to the hospital
- Generate queries and update the database with resolutions
- Interacted with hospital data coordinators to facilitate the timeliness and accuracy of the discharge data
Assistant
Apollo Hospital
07.2014 - 12.2015
- Under the supervision of Dr
- Sandeep Guleria, the professional has learnt well about the tiniest to meticulous details about medical profession as an assistant
- Handling admission, MIS and problem of patients
- To deal with Pre-Transplant workup & Post transplant follow-up
- Responsible for all the operational management in department
- To deal with different departments to create the friendly environment for the patient and the attendant
Education
MBA - International Business
Amity University
07.2019
BBA - undefined
Dr. BhimRao Ambedkar University
06.2015
Sr. Secondary - undefined
C.B.S.E.
07.2012
Secondary School - undefined
C.B.S.E.
01.2010
Skills
- Critical thinking and problem solving
- Fast Learner
- Communication
- Ability to Multitask
- Effective Time Management
- Ability to Work in a Team
- Communication Skills
- Microsoft Office Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Excel
- Patient care coordination
- Medical terminology
- Patient records management
- Follow-up care
Languages
Hindi
English
Hobbies and Interests
Travelling, Music, Foodie
Disclaimer
I do hereby declare that the information furnished above is true to the best of my knowledge. Namrata Singh
Timeline
Patient Care Coordinator
Venkataeswara Hospitals
01.2023 - Current
Officer
B.L.K. Superspeciality Hospital
10.2018 - 12.2022
Co-ordinator
Fortis Escort Liver & Digestive Disease Institute
12.2015 - 10.2018
Assistant
Apollo Hospital
07.2014 - 12.2015
BBA - undefined
Dr. BhimRao Ambedkar University
Sr. Secondary - undefined
C.B.S.E.
Secondary School - undefined
C.B.S.E.
MBA - International Business
Amity University
Similar Profiles
Priyanga SPriyanga S
Senior Pharmacist at Venkataeswara HospitalsSenior Pharmacist at Venkataeswara Hospitals
S.PRIYA S.PRIYA null
Insurance Verification Specialist at VENKATAESWARA HOSPITALSInsurance Verification Specialist at VENKATAESWARA HOSPITALS
Susie ThomasSusie Thomas
Student Nurse at UHS Hospitals and HCA HospitalsStudent Nurse at UHS Hospitals and HCA Hospitals