Namrata Balasaheb Naik

Hi there! I'm a seasoned banking professional with over 15 years of experience in retail branch banking. I've been recognized for my ability to drive sales and deliver exceptional customer service, having qualified for the Million Dollar Round Table (MDRT) for 7 years in a row. I'm passionate about helping customers achieve their financial goals and leading teams to success.

• Retail Branch Banking Expertise: From savings accounts to home loans, I know the ins and outs of all our banking products.
• Sales & Business Development: I'm not just about meeting targets - I consistently exceed them.
• Customer Relationship Management: Building strong, lasting relationships with customers is my forte.
• Leadership & Team Development: I love mentoring my team and seeing them thrive.
• Strategic Planning: I'm great at creating and executing plans that boost branch profitability and customer satisfaction.

Senior Manager, HDFC Bank, Panvel, Maharashtra, 04/23, Present, Managing day-to-day branch operations., Driving sales of a wide range of banking products., Keeping our customers happy and our team motivated., Ensuring we're always compliant with regulations., Reporting on our financial performance and looking for ways to grow.

• Excellent communicator
• Strong leader and team player
• Highly organized and detail-oriented
• Thrives under pressure
• Customer-focused