Summary
Overview
Work History
Education
Skills
Listening to music & Singing
Timeline
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Namratha Bingi

Namratha Bingi

Process Trainer
Hyderabad

Summary

In my 5 years of experience, I have been with Operations throughout. I have had the opportunity to manage workflow, drive customer satisfaction and lead training & development management of people, all at the BU level. Besides, I have also had the opportunity to train clients, PGM's and Project managers on the workflow I handle and got appreciation from clients on training delivery

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Product Specialist Data

Cognizant
Hyderabad
02.2022 - Current

Currently working as a trainer in Cognizant LTD. for Apple Maps. My key objective :"Is to make sure that all your trainees have everything they need to finish the roles you have already set for them."


As an Operations process trainer, I Am responsible for managing a team, which involves both the engagement and development.


  • Created Training calendar's for workflows in special projects
  • Conducting Product knowledge test and question bank for KC's
  • Documentation and wiki migration
  • Structure for new hire glide path


1. Handling special project updates for training in Weekly business review

2. Sharing tool improvement Ideas for production and quality

3. Good communication with clients


TOOL : Alewife



Senior Executive Trainer Google Waymo Hyd

Wipro
Hyderabad
11.2019 - 02.2022
  • Currently working as a Trainer in Wipro LTD. for Google account(Waymo MOPS). My key objective: " is to make sure that all your trainees have everything they need to finish the roles you have already set for them."


As an Operations process trainer, I Am responsible for managing a team, which involves both the engagement and development.

  • Supporting training for special projects. This oversight of key business processes makes my role an excellent prospect for high-level career progression.
  • Provide inspired leadership for organization.
  • Make important policy, planning , and strategy decisions.
  • Develop, implement and review operational policies and procedures.
  • Help promote a company culture that encourages top performance and high morale. Oversee reporting, Planning, and Auditing.
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
  • Support as mentor and grader for special projects
  • Weekly meetings with Engineers in MTV[USA] to brainstorm and resolve issues

1. Representation : Took ownership of Representing Imagery , Data Collection , City Management and Cruise Test workflows in weekly Huddles

2. Q1'20: Delivering the training, and taking Responsibility of Policies and updating site pages [MOps- Kb]

3. Data Reporting : Maintaining, analysing and presenting data for both internal and external clients.

Senior Associate

Wipro
Hyderabad
06.2018 - 11.2019

Waymo is a self-driving technology company with a mission to make it safe and easy for everyone to get around-without the need for anyone in the driver's seat. Our journey started at Goggle in 2009, and we become Waymo in 2016.


Waymo's mission statement is simple:

To improve people's lives by transforming mobility


We believe that we can build a system that will ultimately:

  • Increase safety on the roads
  • Provide mobility for the elderly and disabled who have lost their ability to drive
  • Give time back to the user
  • Reduce traffic dramatically

TOOL : CARTA and Google Maps(For Ground Truth)


1. Q2'19 : Currently working with process vertical i.e; Imagery, Data Collection and Cruise Test (consists of 30 people)

2. Data Reporting : Maintaining, analysing and presenting data for both internal and external clients.

3. Q1'19 : Trained new teams and helped in ramp up for a driverless car project (Waymo)

Associate

Wipro
Hyderabad
06.2017 - 06.2018

Waymo is a self-driving technology company with a mission to make it safe and easy for everyone to get around-without the need for anyone in the driver's seat. Our journey started at Google in 2009, and we become Waymo in 2016.


Waymo's mission statement is simple:

To Improve people's lives by transforming mobility


We believe that we can build a system that will ultimately:

  • Increase safety on the roads.
  • Provide mobility for the elderly and disabled who have lost their ability to drive
  • Give time back to the user
  • Reduce traffic dramatically

TOOL : CARTA and Google Maps(For Ground Truth)


1. Q2'19 : Currently working with process Vertical i.e; Imagery, Data Collection (consists of 30 people).

2. Iam part of pilot project and excelled my growth as a team member

3. I have handled escalations and know about the project in and out

4. Helped new people to understand the project and its importance as this is one of the critical work

5. Also I have a strong rapport with clients which helps the project to grow.

Education

Bachelor of Science - Computer Science

Avanthi Degree College
India
06.2014 - 03.2017

Skills

    Proficient in grasping new technical concepts and utilizing them in an effective manner

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Listening to music & Singing

I have Sang a few songs during my journey with wipro on Fun friday's and i also enjoy listening to music.

Timeline

Product Specialist Data

Cognizant
02.2022 - Current

Senior Executive Trainer Google Waymo Hyd

Wipro
11.2019 - 02.2022

Senior Associate

Wipro
06.2018 - 11.2019

Associate

Wipro
06.2017 - 06.2018

Bachelor of Science - Computer Science

Avanthi Degree College
06.2014 - 03.2017
Namratha BingiProcess Trainer