Namratha KS
Bengaluru,KA
Summary
Cloud Support Engineer with 3+ years of experience in managing, troubleshooting, and optimizing Microsoft Azure environments. Hands-on experience in managing servers, optimizing performance, and supporting hybrid environments with exposure to Azure cloud platform. Strong problem-solving skills with a track record of improving efficiency and ensuring business continuity.
Overview
5
5
years of professional experience
Work History
Cloud Support Engineer
Goldman Sachs
11.2022 - 10.2024
Core Unix Support
- System Administration: Install, configure, and maintain Unix/Linux servers.
- User & Access Management: Manage users, groups, roles, and permissions.
- Filesystem & Storage: Monitor disk usage, configure logical volumes (LVM), handle NFS, SAN/NAS mounts.
- Hybrid Infrastructure Support: Manage Unix/Linux workloads across on-prem and Azure cloud
- Cloud Migrations: Support migration of Unix workloads to cloud platforms.
- Compute Services: Manage cloud-based VMs (EC2 and Azure VM)resizing them and troubleshooting Vm issues.
- Networking: Configure VPCs, subnets, security groups, VPNs for Unix servers in cloud.
Junior Unix Administrator
DXC Technology
09.2019 - 03.2021
- Manage multiple server connections using saved PuTTY sessions.
- Troubleshoot connection issues (network, firewall, authentication, key exchange).
- Create, modify, and delete user accounts.
- Manage file/directory permissions and groups.
- Enforce password policies and access restrictions.
- Work with application teams for deployment support.
Education
Bachelor of Engineering -
HKBK College of Engineering
06-2019
Skills
Database: MySQL
OS: Windows/ Unix
Monitoring Tool / Other Tools: Azure AD ,Ubuntu and PuTTY
Cloud Platform: Azure (VMs, IAM, Monitor, Virtual Networks)
Ticketing Tool: Service Now ,Jira and keystone
Other: Git/GitHub
Timeline
Cloud Support Engineer
Goldman Sachs
11.2022 - 10.2024
Junior Unix Administrator
DXC Technology
09.2019 - 03.2021
Bachelor of Engineering -
HKBK College of Engineering
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