Isaac Agyemang
West Lafayette
Summary
Professional in family case management with strong background in child welfare, crisis intervention, and client advocacy. Skilled in developing and implementing case plans, collaborating with interdisciplinary teams, and navigating complex family dynamics. Known for reliability, adaptability, and a results-driven approach. Effective communicator with compassionate and empathetic demeanor, consistently focused on achieving positive outcomes for families.
Overview
4
4
years of professional experience
Work History
Family Case Manager
Indiana Department of Child Services
05.2021 - Current
- Collaborated with interdisciplinary teams, sharing vital information to ensure holistic support for families in need.
- Trained new Family Case Managers on agency protocols, best practices, and client engagement techniques to improve overall team performance.
- Improved child safety by closely monitoring at-risk families and providing timely interventions when necessary.
- Facilitated group workshops on topics such as parenting skills, stress management, and self-care to empower clients in their personal growth.
- Promoted family stability by connecting clients with appropriate community resources and services.
- Contributed to continuous improvement efforts within the agency by participating in ongoing training opportunities and providing constructive feedback on existing processes.
- Increased community awareness of available resources by participating in outreach events and developing partnerships with local organizations.
- Educated families on relevant policies and procedures to enhance understanding of the case management process.
Education
Cyber Security Engineering
Regent University
Virginia Beach, VA05-2023
Bachelor of Science - Biological Sciences
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana06-2017
Bachelor of Arts - Elementary Education
University of Cape Coast
Cape Coast, Ghana06-2007
Skills
- Network troubleshooting
- Network configuration
- VPN configuration
- Root-cause analysis
- Wireless networking
- Ticket management
- Routing protocols
- Family assessment
- Social media awareness
- Behavioral support
- Individualized service planning
- Professional boundaries
- Mental health support
- Crisis intervention
- Child development
- Child welfare
- Multidisciplinary team collaboration
- Needs assessment
- Family planning counselor
- Parenting education
- Confidentiality
- Interviewing techniques
Languages
Spanish
Professional Working
English
Full Professional
Russian
Limited Working
Timeline
Family Case Manager
Indiana Department of Child Services
05.2021 - Current
Cyber Security Engineering
Regent University
Bachelor of Science - Biological Sciences
Kwame Nkrumah University of Science And Technology
Bachelor of Arts - Elementary Education
University of Cape Coast
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