NANCY FRANCIS

➢ Clearly understand and articulate business requirements and product definition, helping to extract business and functional requirements from appropriate sources (stakeholders, clients, and product team).

➢ Translate requirements into well-defined user stories and acceptance criteria for development and testing team.

➢ Produce and maintain Functional Specification Document, perform feasibility analysis and document API support or needs. Engage with cross functional teams to address API needs for UI.

➢ Propose and document solution designs, working iteratively with Engineering and all stakeholders to refine solution design.

➢ Work with product and development team on cost estimation, product and sprint backlog refinements.

➢ Manage requirements estimation process and deriving at development estimates.

➢ Run Scrum of Scrums.

➢ Handling JAL's domestic e-commerce site revamping.

➢ Gathering and base lining requirements for the digital revamping and creating schedule and workbench setup for deliverables.

➢ Performed as scrum master for Amadeus, JAL and NDC teams.

➢ Work on sprint planning, development panning, estimation and schedule. Sprint level scope identification.

➢ Preparation of BRD for requirements for ecommerce up gradation.

➢ Handle product demos and overview presentations with business development team for prospective customers and stakeholders.

➢ Creation of Product Backlog by Interviewing stakeholders and creation of sprint backlog by working with application development team along-with UI fronted teams.

➢ Work closely with UI/UX designers to create Visual designs, mockups and wireframe prototypes for features.

➢ Work with Technical Architect to work on API solutions and UI feasibility. Created plans and communicated deadlines to complete projects on time

➢ Being single point of contact for Development and Testing team helped in requirement base lining, requirement finalization and was always on toes in clarifying every teams doubt on business rules and client requirements.

➢ Studying technical feasibility of requirements and implementing them in best suitable way.

➢ Was scrum master for TCS and third party vendor's teams.

➢ Handled both web and mobile application development and testing.

➢ Subject Matter Expert for 6 Transaction Processing Systems in SCB namely SeCCuRE which is a TCS BaNCS's custodian system, three Cheque Truncation and Imaging system, 2 Core Banking Cash Processing systems respectively. Creation of Data Manuals for the TP systems.

➢ Working with data to derive meaningful insights to address business problems or discover hidden trends/patterns that can be leveraged to meet the business objectives.

➢ Updated the Bank's global data dictionary after doing the Group data systems for the systems. GDS mapping involves every single data attribute of an individual TP system to be mapped to the Bank's Global Data Standards. Performed Data Profiling for systems and gave my reports and analysis comparing the values from Production environment for FSLDM building and creation of data marts.

➢ Closely worked with Data consumption team to learn their business requirements before sourcing the system into Hadoop Tier and provide business related reports and file creation (for example: forex tax related details for our system.

➢ Identified and documented detailed business rules and use cases based on requirements analysis
➢ Researched and resolved issues regarding integrity of data flow into databases
➢ Collaborated with business-unit leaders to identify and prioritize problems
➢ Used statistical methods to analyze data and generate useful business reports
➢ Worked with business intelligence software and various reports to glean insights into trends and prospects
➢ Analyzed transactions to build logical business intelligence model for real-time reporting needs

• ➢ Being single support and point of contact for applications, used to directly interact with clients learn issues and resolve them, also good at coordinating with other teams when needed and get work done.
• ➢ Involved in monitoring of data and updating them on daily basis.
• ➢ Involved in code changes and design requests during functional incidents and design requests.
• ➢ Involved in troubleshooting of procedures, normalization techniques and making script changes in them too.
• ➢ Involved in supporting of production migration, patching and deployment.