Summary
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic
Nancy Kashyap

Nancy Kashyap

Noida

Summary

Driven and confident expert with 7 years of professional experience optimizing training, searching for a role in the teaching department. I love teaching all kinds of children. I love getting to know my students and nurturing them to their fullest potential.

Work History

English Teacher

Planet Spark
05.2024 - Current
  • Conduct demo classes as per the PlanetSpark content and methodology.
  • Conduct regular classes (post enrollment) using in-house curriculum
  • Assess student performance through tests, quizzes, and other forms of assessment.
  • Encourage active participation in group discussions about literature.
  • Made learning grammar fun by involving problem-solving and language play.
  • Required spoken and written student responses to contexts to increase reading comprehension, confidence building and public speaking skills.
  • Encourage student critical thinking and discussion using variety of teaching techniques.
  • Encourage self-expression among learners through oral presentations or role plays.

Lead Associate Trainer

Dataflow
  • Design and deliver training programs focused on enhancing soft skills such as communication, teamwork, leadership, and problem-solving.
  • Develop and implement training modules to improve aptitude skills including logical reasoning, numerical ability, and critical thinking.
  • Conduct assessments to identify training needs and track progress of participants.
  • Provide one-on-one coaching and feedback to individuals to help them improve their soft skills and aptitude.
  • Collaborate with other trainers and team members to create comprehensive training programs that meet the needs of our organization.
  • Stay updated on the latest trends and best practices in soft skills and aptitude training to continuously improve training programs.

Support Trainer

Wipro
  • Provide trainings to New Hires on voice and soft skills.
  • Training scheduling as per business requirements, training plan review and approval.
  • Voice audits & feedback.
  • Email / Chat audits based on business requirements.
  • Provide Timelines for CSAT scores achievement and sustenance.
  • Weekly reviews with delivery team, Monthly & Quarterly reviews with delivery.
  • Refresher training for every New hire .

Executive Trainer

EXL Services
  • Managing New Hire Training batches ~15 to 20 new joiners in each batch.
  • Conducting all trainings process, product, applications, soft skills.
  • Maximizing learning retention through regular tests, mock calls, teach-back sessions, case-study discussions, and other class participation techniques.
  • Ensuring engagement of new joiners and facilitate connect sessions with Client.
  • Owning the performance and retention of new joiners during classroom training, Pre-OJT as well as OJT, ensuring that they meet all the Pre-OJT and OJT targets.
  • Addressing the learning and developmental gaps of the batch through ongoing feedback and coaching basis call evaluations / listening / barge-ins.

Subject Matter Expert

Justdial Pvt. Ltd.
  • Provide training on communication and soft skills.
  • Assist in Quality improvement of new hires via Audits and Soft Skill Training sessions.
  • Monitor calls and share feedback.
  • Working closely with mentors and track performance improvement through daily reporting.
  • Contributing to the learning and development of existing employees, as per business requirement.
  • Provide effective presentation and facilitation skills including creative training techniques and accelerated learning techniques using a variety of training delivery modalities in a classroom/virtual environment.

Education

Bachelor of Arts - Education

Veer Bahadur Singh Purvanchal University
Varanasi
01-2024

Master of Arts - English

IGNOU
Noida
01-2019

Bachelor of English (Hons.) -

Maharaja Agrasen, Delhi University
07-2016

Skills

  • English Literature
  • Grammer Vocabulary
  • Student Development
  • Lesson Plan Development
  • MS Excel
  • Spreadsheet
  • MS Word
  • Power Point

Languages

  • English, Full Professional Proficiency
  • Hindi, Full Professional Proficiency

Hobbies and Interests

Reading 

Art and designing

Sketching

Dancing

Travelling and Self Exploring

Timeline

English Teacher

Planet Spark
05.2024 - Current

Lead Associate Trainer

Dataflow

Support Trainer

Wipro

Executive Trainer

EXL Services

Subject Matter Expert

Justdial Pvt. Ltd.

Bachelor of Arts - Education

Veer Bahadur Singh Purvanchal University

Master of Arts - English

IGNOU

Bachelor of English (Hons.) -

Maharaja Agrasen, Delhi University
Nancy Kashyap