NANCY LAUGHLIN
Executive Assistant
MUMBAI
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
19
19
years of professional experience
Work History
Executive Assistant to Dinesh Vijan
Maddock Films Pvt Ltd
06.2023 - 09.2024
- Working closely on managing his calendar, and acting as a point of contact for people who need to speak to him
- Planning and coordinating travel arrangements for all family members, including booking flights, accommodations, ground transportation, and visa arrangements
- Provide detailed itineraries and ensure smooth travel logistics
- Maintaining an organized filing system for their important documents, contracts, and records
- Handling confidential information with utmost discretion and maintaining data integrity
- Providing general administrative support including expense management, and other day-to-day activities
- Managing finances, including paying bills collecting receipts
- Managing a client’s calendar of events, including events such as meetings and appearances
Executive Assistant to Editor in Chief
Urlife
09.2022 - 03.2023
- Liaising with recruitments consultants and internal legal team on contract closure.
- Handled confidential and sensitive information with discretion and tact.
- Helping the team with initial phase of recruitment
- Follow ups with external & internal teams to make sure timelines are followed.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Executive Assistant to Senior VP HR and Cluster Head (Hindi GEC & Music Cluster)
Zee Entertainment Enterprises Limited
08.2014 - 06.2022
- Managing calendars and all administrative work for business unit which includes- Travel, processing reimbursements, travel expenses, organizing team workshops and liaising with internal teams
- Dealing with Internal & External stake holders for task completion
- Managing the internal system coordination
- Liaising with recruitments consultants and internal legal team on contract closure
Executive Assistant to the Business Development Director
NBCUniversal Media International
05.2012 - 08.2014
- Liaising with overseas officers and coordinating itineraries of visiting personnel.
- Calendar management for overseas & domestic stakeholders.
- Handling of incoming and outgoing correspondence
- Single handled managed the Mumbai office set up.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Processed travel expenses and reimbursements.
- Increased office efficiency by developing and implementing inventory management system for office supplies.
- Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
- Negotiated with vendors for cost savings, securing high-quality services at reduced rates.
Executive Assistant to the Managing Director
Whyte International Pvt Ltd
11.2013 - 04.2014
- Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences
- Arrange travel - prepare itinerary and trip file
- Research on Pharma products and maintain a monthly database
- Research on home diagnostic products
Executive assistant to the CEO
Mahuaa Media Pvt Ltd
04.2011 - 11.2011
- Managing the CEO’s calendar & appointments
- Handling all types of Travel arrangements and expenses statements
- Coordinating interviews and managing databases
- Establish rapport with key people in the organization and consultants to the company
Executive assistant to the Managing Director
United Business Media
11.2008 - 04.2011
- Optimized time management for the Managing Director by handling day-to-day tasks such as calendar management, phone calls, and email correspondence.
- Coordinate workflow and update and follow up on delegated tasks to ensure progress to deadlines
- Minute taking and distribution of monthly executive meetings, joint venture board meetings and other ad hoc events
- Support and assistance for other PAs within the team
- Prepare agenda in advance, arrange meeting facilities and act as recording secretary; prepare action minutes
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Sr. Customer Service Representative
JP Morgan Chase
12.2005 - 11.2008
- Provided customer service to US based customers with regards to their credit cards
- Helping customers choose the right product as per their preferences and acquiring payments
- Have achieved team awards for excellent performance in sales pertaining to protection from identity theft and customer credit reports as well as helping build the team’s quality on calls
- Resolved customer service issues using company processes and policies and provided updates to customers.
Education
Bachelor of Arts -
Modern Institute of Engineering And Management
Mumbai, India06-2005
Skills
Administrative support
Executive support
Office management
Information confidentiality
Schedule management
Schedule & calendar planning
Travel coordination & arrangement
Personal Information
Date of Birth: 09/18/83
Timeline
Executive Assistant to Dinesh Vijan
Maddock Films Pvt Ltd
06.2023 - 09.2024
Executive Assistant to Editor in Chief
Urlife
09.2022 - 03.2023
Executive Assistant to Senior VP HR and Cluster Head (Hindi GEC & Music Cluster)
Zee Entertainment Enterprises Limited
08.2014 - 06.2022
Executive Assistant to the Managing Director
Whyte International Pvt Ltd
11.2013 - 04.2014
Executive Assistant to the Business Development Director
NBCUniversal Media International
05.2012 - 08.2014
Executive assistant to the CEO
Mahuaa Media Pvt Ltd
04.2011 - 11.2011
Executive assistant to the Managing Director
United Business Media
11.2008 - 04.2011
Sr. Customer Service Representative
JP Morgan Chase
12.2005 - 11.2008
Bachelor of Arts -
Modern Institute of Engineering And Management
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