Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nancy Prakash

Bengaluru

Summary

Dedicated Associate with 8.5 years of extensive experience collaborating with clients, promptly identifying Priorities and deadlines recommending team to accomplish clients goals. Strong communicator focused on delivering outstanding priorities efficiently with error free deliverables. Having worked in various capacities across different roles in my career. From performing Acting TL and Deputy SME, Lead QA . Expertise in research and screening, drafting client due diligence and Enhanced diligence files making compliance escalations, managing identified risks to directly working with end client for dependencies.

Overview

9
9
years of professional experience
4
4
Languages

Work History

Senior Associate KYC

Price Waterhouse
07.2022 - Current
  • Proactively identified potential risks, developing mitigation plans to minimize impact on project timelines or outcomes
  • Boosted overall team morale by creating a positive work environment and encouraging open communication channels among colleagues
  • Enhanced team performance by implementing effective project management strategies and providing consistent guidance
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties
  • Championed best practices in quality assurance, consistently delivering error-free work products that exceeded client expectations
  • Implemented process improvements that led to significant time savings and increased accuracy in deliverables
  • Increased client satisfaction through thorough analysis of project requirements and delivering high-quality results.

Senior Process Associate, AML KYC

TCS
11.2017 - 06.2022
  • The main objective was to prepare KYC files for clientele which comprised of large institutional clients
  • These included Multinational corporate, Government bodies and Government owned entities
  • The role required performing research and screening activities, making relevant outreaches for deficiencies or escalations for risk mitigation, based on Client local and global guidelines
  • The file preparation was done after all loose ends were sorted and all required data points obtained
  • Provide regular KYC updates to Senior Management and proactively highlight issues
  • Build strong partnership with stakeholders which include Onshore Teams, through operational excellence and proactive communication, Compliance teams etc
  • Proactively identify people issues and address them quickly
  • Possess strong communications, analytical, analysis and negotiation skills
  • Leading & Monitoring the performance of the team members to ensure efficiency in process operations, meeting individual and group targets
  • To monitor and periodically review workload management and ensure that workload capacity utilization is at the optimum
  • To monitor errors and/or omissions which arise during the review stage and liaise in relation to any training needs of the team and assist with re-training if required
  • Work on the MIS request as per the requirements from the management
  • NCA, EDR, NPE & Regular/Periodic Review on existing Clients to ensure documentation is complete do time with the high standards of quality in accordance with the statutory guidelines
  • Manage the KYC Process-keep a track on all Clients to ensure 100% compliance
  • Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.

Trainee, Debt Recovery

HDFC
10.2013 - 11.2015
  • Handled well Challenging scenarios with the clients and concluded with the best outcome both the ends
  • Co-originating with delinquent Client and responsible for Portfolio delinquency
  • Managed State level collections and delivered the numbers
  • Mentoring, motivating and monitoring the performance of team members to ensure efficiency at the best is gained
  • Conceptualizing new ideas for training and development of the work force for inculcating discipline, culture of quality and respect for human values
  • Coordinated with support team and successfully streamlined MIS reporting procedures and saved hours of utilization incurred, which helps with extra time for other products
  • Worked on step-by-step analysis on the process and eliminated nonvalue added activities in the process.

Education

Bachelor of Arts - Corporate secretaryship

VELLALAR COLLEGE FOR WOMEN

Skills

Leadership & Interpersonal

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Accomplishments

  • Actively worked on multiple roles & responsibilities. As a Acting TL, Lead QA, Deputy SME and also as a individual contributor.
  • Been Awarded on various streams as Quality specialist, Quality perfectionist, Extra miler, Knowledge accelerator.
  • Highest Target achiever, completed the bulk load file in stipulated time period.
  • Awarded as Star performer several times for maintaining 100% quality at work.
  • Considered to conduct training sessions for existing employees and freshers.

Timeline

Senior Associate KYC

Price Waterhouse
07.2022 - Current

Senior Process Associate, AML KYC

TCS
11.2017 - 06.2022

Trainee, Debt Recovery

HDFC
10.2013 - 11.2015

Bachelor of Arts - Corporate secretaryship

VELLALAR COLLEGE FOR WOMEN

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Nancy Prakash