Nancy Thakur
Business Head
Bengluru
Summary
With an extensive 11-year tenure, skilled in driving revenue growth, leading strategic initiatives, and consistently exceeding performance benchmarks across sales, marketing, and leadership domains. Renowned for cultivating strong client alliances, spearheading innovative ventures, and garnering accolades for pioneering technological advancements. A strategic thinker adept at navigating competitive landscapes with agility and a customer-centric approach.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Business Unit Head
Extramarks Education India Pvt. Ltd.
Bengaluru
07.2023 - Current
- Orchestrated commendable 40% surge in revenue within North Karnataka and Goa territory, showcasing strategic finesse in revenue enhancement strategies.
- Garnered impressive 90% repeat rate through adept cross-selling strategies, resulting in additional GTV of INR 5.6 crores, solidifying client loyalty and trust.
- Proficiently managed and optimized diverse team of 35+ professionals under Hub and Spoke model, manifesting 50% surge in team efficiency and productivity.
- Engineered and implemented tailored engagement strategies, culminating in outstanding 60% improvement in customer conversion rates, elevating brand's customer-centric approach.
- Collaborated astutely with sales enablement teams, yielding substantial 30% boost in overall sales productivity through adept utilization of EM Connect framework.
- Spearheaded proactive approach in prospecting, manifesting in 45% rise in generating RFQs, RFPs, and RFI's, pivotal in geographical market expansion and revenue acceleration.
- Raised property accuracy and accountability by creating new automated tracking method.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Zonal Head
Business Alliances At Square Yards
Bengaluru
11.2021 - 07.2022
- Engineered impressive 60% upsurge in revenue across Karnataka and Telangana, establishing region as key revenue driver.
- Spearheaded notable 125% increase in brokerage slabs for various builders at regional scale, optimizing profit margins and market positioning.
- Enabled lucrative upselling and cross-selling opportunities for sales teams, fostering diversified revenue streams.
- Expertly resolved partner issues, nurturing enduring relationships and fostering unwavering trust.
- Executed highly successful promotional events and trade shows, amplifying brand visibility and market outreach.
- Instrumental in achieving significant 55% increase in market share through strategic maneuvers and visionary initiatives.
Senior Program Manager
Apollo TeleHealth
Hyderabad
10.2019 - 11.2021
- Led 80% increase in services outreach, amplifying healthcare access across region.
- Engineered streamlined processes, achieving notable 90% efficiency enhancement, setting industry precedent.
- Led teams to surpass organizational targets by commendable 80%, delivering innovative healthcare solutions.
- Spearheaded tech integration, resulting in significant 150% surge in telehealth adoption, revolutionizing patient care.
- Acknowledged for pioneering initiatives that advanced healthcare practices, earning industry-wide acclaim.
- Devised strategies for 70% improvement in customer conversion rates, emphasizing patient-centered care and interaction.
- Conducted audit inspections and independent checks to verify parts and materials.
- Tracked and reported program results to customers and stakeholders to facilitate change management activities.
Regional Sales Marketing Manager
Alliance Insurance Brokers Pvt Ltd
Hyderabad
05.2017 - 09.2019
- Crafted and executed impactful sales strategies, fueling remarkable 70% revenue growth within region, setting new pinnacle for sales performance.
- Cultivated client relationships, driving exceptional 85% increase in client retention and satisfaction metrics, establishing unparalleled trust and loyalty.
- Pioneered market expansion strategies, resulting in impressive 100% surge in market share and new business opportunities, reshaping industry dynamics.
- Led award-winning campaigns, earning prestigious accolades for innovative marketing approaches and exceptional sales achievements.
- Elevated brand presence with groundbreaking initiatives, achieving phenomenal 90% rise in brand recognition within target market.
Social Media Marketing
IncNut Digital
Hyderabad
04.2015 - 05.2017
- Introduced and curated innovative content strategies, leading to notable 70% increase in user engagement and retention on platforms.
- Developed and nurtured vibrant online communities, resulting in 50% rise in active user participation and discussions across social channels.
- Orchestrated successful partnerships with influencers, driving 60% surge in brand visibility and credibility among targeted audiences.
- Implemented conversion-focused strategies, resulting in 65% improvement in conversion rates from social media channels to website traffic.
- Designed scalable campaigns, contributing to 45% growth in social media-driven sales and revenue generation for company.
- Elevated customer service experiences through social channels, reducing response times by 40% and increasing customer satisfaction scores by 30%.
Software Developer
Gainsight
Hyderabad
03.2013 - 04.2015
- Drove enhancements resulting in 50% expansion in product features, elevating user experience significantly.
- Led cross-functional collaborations, resulting in substantial 90% increase in software reliability and performance, surpassing industry benchmarks.
- Championed cutting-edge solutions, contributing to remarkable 110% enhancement in software functionality and usability, setting new industry standards.
- Innovated and implemented pioneering tech solutions, garnering industry accolades for exceptional contributions to software development and technological advancements.
- Spearheaded projects that led company to win prestigious awards for innovation and excellence in software development.
- Designed and developed forward-thinking systems that meet user needs and improve productivity
- Conducted data modeling, performance and integration testing
Education
MBA - Marketing
Guru Nanak Dev University
Amritsar 05.2015 - 04.2017
Bachelor of Science - Computer Engineering
Beant College of Engg. & Tech.
Gurdaspur 04.2010 - 04.2014
Skills
Revenue Growth Strategies
Timeline
Business Unit Head
Extramarks Education India Pvt. Ltd.
07.2023 - Current
Zonal Head
Business Alliances At Square Yards
11.2021 - 07.2022
Senior Program Manager
Apollo TeleHealth
10.2019 - 11.2021
Regional Sales Marketing Manager
Alliance Insurance Brokers Pvt Ltd
05.2017 - 09.2019
MBA - Marketing
Guru Nanak Dev University
05.2015 - 04.2017
Social Media Marketing
IncNut Digital
04.2015 - 05.2017
Software Developer
Gainsight
03.2013 - 04.2015
Bachelor of Science - Computer Engineering
Beant College of Engg. & Tech.
04.2010 - 04.2014
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