Nancy Thornton
Orleans
Summary
Dynamic professional with strong customer service skills and attention to detail. Experienced in supervising operations and mentoring staff to enhance team collaboration and efficiency.
Overview
24
24
years of professional experience
Work History
Assistant Manager
Rural King
10.2022 - 08.2025
- Supervised daily operations and ensured compliance with safety protocols.
- Trained and mentored new staff on customer service best practices.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Data Entry Clerk
Whitney Tool
08.2021 - 05.2022
- Processed high volumes of data entries with accuracy and attention to detail.
- Maintained and updated database systems for efficient information retrieval.
- Assisted in training new employees on data entry protocols and software usage.
- Organized, sorted, and checked input data against original documents.
Receptionist
Reynolds, Inc.
09.2001 - 05.2020
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
Education
High School Diploma -
West Washington High School
Skills
- Customer service
- Money handling
- Workload management
- Customer rapport
- Policy enforcement
Timeline
Assistant Manager
Rural King
10.2022 - 08.2025
Data Entry Clerk
Whitney Tool
08.2021 - 05.2022
Receptionist
Reynolds, Inc.
09.2001 - 05.2020
High School Diploma -
West Washington High School