Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Uperiya

Office Administrator
Surat

Summary

Dynamic professional with a proven track record in office administration at Intstu Aspirations, adept at KPI monitoring and enhancing team coordination. Excelled in streamlining operations, boosting efficiency by over 30%, and fostering customer relationships through effective CRM system implementation. Skilled in sales and project coordination, consistently achieving and surpassing monthly targets.

Overview

6
6
years of professional experience

Work History

Office Administrator

Intstu Aspirations
12.2023 - Current

· Prioritize work as per requirement and make sure timelines are met according to procedures.

· Supervise office administrative course of action and conduct services like relocation, necessary equipment, office supplies, forms, payroll details, maintenance and security services.

· Synchronize reviews, evaluate and carry out policies and activities related to post-secondary educational institutions.

· Plan and bring together travel arrangements such as accommodation and client appointments.

· Oversee administrative tasks and analyse project planning, management process and duties related to budgeting and maintain inventory.

· Preparing special reports and manuals by assembling data.

Project Coordinator

Rajhans Group
08.2020 - 08.2023

· Review and be responsible for the labor force hours and the job time needed for completion.

· Monitor and report project details to the project management, including projects, risks and opportunities in a timely manner.

· Coordinate with the project management team to formulate the most cost-effective plans and execute later on.

· Understanding the needs of stakeholders and target group.

· Planning a feasible and ambitious management plan that effectively work towards the aim of the owners.

· Managing and tracking the project progress.

· Follow the project post closeout till finishing the warranty period.

Assistant Store Manager

Spendless Shoes
03.2018 - 09.2019

· Making sure the shop floor runs smoothly by supervising employees and reporting back to management

· Meet the store's monthly targets and handle budgets.

· Recruit and train staff.

· Deal with any enquiries and complaints and monitor customer service.

· Serve customers as needed.

· Put together rotating roaster every week as per staff availabilities.

· Managing inventory and conducting stock takes every three months with the management team.

· Unpacking the shoes and accessories and placing them at their respective places.

Education

BBA - (Honours)IT Management

Sardar Patel University
Anand, India
04.2001 -

Skills

Sales

KPI Monitoring

Team Coordination

Customer Relationship Management(CRM) System

Timeline

Office Administrator

Intstu Aspirations
12.2023 - Current

Project Coordinator

Rajhans Group
08.2020 - 08.2023

Assistant Store Manager

Spendless Shoes
03.2018 - 09.2019

BBA - (Honours)IT Management

Sardar Patel University
04.2001 -
Nancy UperiyaOffice Administrator