Nancy Mary Varghese
Alappuzha
Summary
Experienced HL7 Interface Implementation and Application Support Engineer with 6 years of experience in IT Industry. Excellent reputation for resolving problems and improving user satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HL7 Interface Software Engineer
Harris Computer
11.2023 - Current
- Working on implementation of Clinical, PM, HIE, Immunization Interfaces using HL7 and SQL databases (MYSQL, MSSQL).
- Performs UAT and functionality testing of interfaces (ORU ,ORM,ADT,SIU,DFT ,VXU, MDM)interfaces.
- Developed interface connectivity using network protocols (Hub & Spoke, point to point, FTP, SFTP and web based).
- Experience of Implementing more than 100 Interfaces of Laboratory, Radiology, Transcription, ADT, SIU ,DFT, MDM ,VXU types.
- Executes test plans on interface and troubleshoot as per HL7 standards to achieve client requirements.
- Provides live interface support to the clients.
- Performed data dump/migration of historical data received from vendor to client.
- Configured new enterprise projects related to Health Information Exchange Integrations in client environments(On prem Server, VAC Server )
- Maintained healthcare databases from over 3500 clients' EHR/EMR system.
Senior Application Support Engineer
ECL
08.2022 - 02.2023
- Used deductive problem-solving skills to investigate and troubleshoot internal support tickets and work with development and hosting teams to resolve issues.
- Used JIRA and Incident Management Application System- Salesforce to track support tickets and document actions.
- Provides live support and testing of different healthcare Interfaces on call by logging to EMR and SQL Databases (MYSQL,MSSQL,T-SQL).
- Strong Knowledge in HL7 (Health Level 7) and SQL combined with understanding of different HL7 messages.(ADT ,SIU, DFT,ORM,ORU).
- Establishes proper connectivity like TCP/IP, P2P, SFTP and Hub & Spoke for Interface Implementation.
- Answer incoming client calls for troubleshooting/technical support within SLA.
- Provides timely responses to client and management requests.
- Delivered reliable, high quality technical support to many users daily.
- Resolve and prevent issues by providing guidance and subject matter knowledge.
Implementation Engineer
EclinicalWorks
04.2017 - 04.2021
- Worked on implementation of Clinical, PM, RCM Interfaces using HL7 and SQL databases (MYSQL, MSSQL).
- Performs UAT and functionality testing of interfaces (ORU ,ORM,ADT,SIU,DFT Interfaces).
- Developed interface connectivity using network protocols (Hub & Spoke, point to point, FTP, SFTP and web based).
- Experience of Implementing more than 100 Interfaces of Laboratory, Radiology, Departmental, ADT, SIU and DFT.
- Executes test plans on interface and troubleshoot as per HL7 standards to achieve client requirements
- Performed data dump/migration of historical data received from vendor to client.
- Configured new enterprise projects related to Health Information Exchange Integrations in client environments(Client Server, SAAS Server, Azure Server and Cloud Server)
- Maintained healthcare databases from over 3500 clients' EHR/EMR system.
- Ensured quality, integrity and safety of patient's clinical data (CPT, ICDs)
Education
Postgraduate Diploma - Business Analytics
Mumbai University
Mumbai, India05.2019
Bachelor of Engineering in Technology - Computer Science
Kerala University
Kerala, India04.2016
Skills
Languages : HL7 (Health Level 7) SQL DAXFHIR
Database: MSSQL MYSQL
Management Tools: JIRA Sales Force MS-ExcelDynamics 365Confluence
Software: EMR (EClinicalWorks, Integrity ,Amazing Charts) EHR Power Bi MIPS
Network Protocols : TCP/IP SFTP TCP/IP Hub and Spoke
Testing : UAT Round-trip Testing Manual Testing
Others: Interface Implementation Integration Testing Support Networking Configuration and Installation Business Analysis Requirement Gathering Dashboard and Report creation
Accomplishments
- Implemented over fifty 7week and 12week Interface Implementation projects in 5 months from requirement gathering phase to go-live.
- Maintained healthcare databases from over 500 clients' EHR system
- Configured new enterprise projects related to Health Information Exchange Integrations in client environments.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Found, reported and resolved the software bugs (Testing) in the EMR.
Certification
Internationally accepted [Pearson Test of English] Exam passed - Score 70 (Australia)
Internationally accepted [NAATI CCL] Exam passed(Australia)
Languages
English
Master or proficient
C2
Hindi
Master or proficient
C2
Malayalam
Bilingual or Proficient (C2)
Timeline
HL7 Interface Software Engineer
Harris Computer
11.2023 - Current
Senior Application Support Engineer
ECL
08.2022 - 02.2023
Implementation Engineer
EclinicalWorks
04.2017 - 04.2021
Postgraduate Diploma - Business Analytics
Mumbai University
Bachelor of Engineering in Technology - Computer Science
Kerala University
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