I am an Administrative Executive and Operations Manager with over 13 months of experience in retail management, driving significant revenue growth and operational efficiencies. I excel in team leadership and process optimization, demonstrated by developing SOPs that reduced inefficiencies by 40% and enhanced customer footfall by 35%. Currently pursuing my CMA certification and eager to leverage my expertise in a dynamic role in Dubai.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Founder & Operations Coordinator
Self-Employed
Jodhpur, India
01.2025 - Current
Launched and managed an independent herbal products brand, ensuring quality and compliance from the ground up.
Designed and implemented unique product lines and strategic marketing initiatives, resulting in successful launch of herbal brand with live sales achieved in six months.
Enhanced over 20 product listings for SEO optimization across Amazon and Instagram platforms.
Architected the complete order-to-delivery administrative infrastructure, ensuring seamless fulfilment operations.
Supervised monthly P&L assessments and developed detailed cost-analysis reports to support effective financial planning.
Planned and executed paid and organic campaigns across multiple social media platforms.
Sourced and vetted 5 manufacturing vendors, maintaining a product defect rate below 2% and upholding high quality standards.
Developed and implemented comprehensive launch strategy for herbal products brand, resulting in INR 1.5L revenue in inaugural year without external financial support.
Designed comprehensive SOPs that significantly improved operational workflows and decreased error rates in essential business functions.
Operations Manager / Administrative Executive
Shreenath Bazaar Departmental Store
Jodhpur, India
03.2024 - 01.2025
Established a document control system and produced weekly KPI dashboards to monitor performance metrics.
Restructured staff scheduling and introduced a quarterly performance evaluation cycle, boosting workforce productivity.
Conceived and executed integrated in-store and digital marketing initiatives, increasing customer engagement by 40%.
Renegotiated 15+ supplier agreements, cutting average lead times by 20%.
Directed daily operations of a 2,000 sq. ft. retail outlet serving over 1,000 customers weekly, ensuring efficient administration and sales processes.
Authored 6 SOPs for core workflows, reducing process errors by 40% and enhancing operational accuracy.
Implemented POS controls that elevated stock inventory accuracy to over 98% by streamlining reconciliation procedures.
Overhauled staff schedules for 9 employees and introduced quarterly appraisals, improving overall workforce efficiency.
A departmental store in Jodhpur specializing in retail operations.
Education
Cost Management Accountant (CMA) -
ICMAI
India
12-2028
Bachelor of Commerce (B.Com) -
Jai Narayan Vyas University
Rajasthan
06-2024
Skills
Effective communication via Gmail
Entrepreneurial and innovative
E-commerce management
Excel proficiency
POS system management
Proficient in Microsoft Office
Integrated supply chain management
Social media management
Accomplishments
Entrepreneurial Success, Successfully launched a herbal products brand, generating over INR 1.5L in revenue during its inaugural year without external funding.
Certification
Bachelor of Commerce (B.Com), B.Com from Jai Narayan Vyas University, 2024.