NANDAKUMAR KANNABIRAN
RELATIONSHIP BANKER
CHENNAI,TAMILNADU
Summary
Relationship Management with more than 10 years of experience in the Banking Industry which includes both Personal Banking and Wholesale Banking with reputed banks like Citibank, Standard Chartered and Mashreq. Working knowledge of backend operations with giant cooperates like TCS & RBS for more than 5 years.
Overview
5
5
years of post-secondary education
14
14
years of professional experience
Work History
SENIOR PERSONAL BANKER
Mashreq Bank
Dubai, United Arab Emirates
07.2018 - 04.2021
- Maintain Relationship with assigned corporate companies and delegate Banking needs of the requisites.
- Identify new companies for Payroll and Personal banking and onboard to the bank.
- Promoted all financial products by maintaining excellent service offering knowledge.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs
BUSINESS DEVELOPMENT EXECUTIVE
Standard Chartered Bank
Dubai, United Arab Emirates
09.2015 - 06.2018
- Reached out to potential customers via telephone, email and in-person inquiries.
- Expertise with lending products including Personal Loan based on Salary Transfer
- Identify and onboard New to banking Priority Banking clients who can maintain a minimum balance of USD 100,000 and also at convince clients to keep the money in term deposits which starts from 3 months to 24 months
- Tracked sales calls in database for relationship management.
- Negotiated, prepared and signed contracts with clients.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
ANALYST
RBS Business Services
Chennai
10.2014 - 09.2015
- Wholesale Banking (Group Reference Data Management) Assist the onshore RM to onboard any Whole sale customer by performing various level of checks before providing the Customer ID number to client.
- Creating new clients and amending the existing clients as per business requirement Providing solutions to RM, CO, SME and all kind of requestors, stake holders.
- Documented procedures and business processes and shared information with appropriate stakeholders.
- Identified and resolved problems through root cause analysis and research.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Validated results and performed quality assurance to assess accuracy of data.
SENIOR EXECUTIVE
STANDARD CHARTERED SCOPE INTERNATIONAL
Chennai
10.2013 - 10.2014
- Validate the customer record with bank policies and make sales pitch to the customers based on their eligibility criteria
- Explain the benefits and features of the product and convince the customer over outbound call
- Make follow up calls with customer till the documents picked up and keep updating the customer till the process completes.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
SENIOR PROCESS ASSOCIATE
TATA CONSULTANCY SERVICES (TCS)
Chennai, India
11.2010 - 02.2013
- Evaluate all financials and assist to iden fy all IT key performance indicators.
- Have frequent calls with clients to discuss in case of any issues or updates in the project.
- Handled the responsibility of performing Project in Box (PIB) Audits every week using SharePoint tool.
- Met all deadlines, including month-end reporting objectives.
- Identified modifications to processes and procedures that would promote better efficiency.
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
TELE SERVICE EXECUTIVE
MMC Infotech Pvt Limited, Citi Bank
Chennai
05.2006 - 11.2010
- As part of the Premium sales EMI team, make outbound calls to the credit card holders of Clients based on their eligibility and convince them to buy the LOP & Dial an EMI.
- Explain all the terms and conditions related to the loan product clearly to the customer and completes the sales by capturing all the required details in the Sales Completion on form.
- Make follow up with the client and backend to ensure customer request is completed.
Education
Master of Science - MCA
Annamalai University
Chennai 07.2012 - 06.2014
Bachelor of Science - Computer Science
Poonga Collage of Arts And Science
Chennai 06.2002 - 06.2005
Skills
Client payroll
Relationship Management
Retail Banking
Priority Banking
Share point working knowledge
Loans
Consumer banking specialist
60 WPM typing speed
My SQL & UNIX working knowledge
Timeline
SENIOR PERSONAL BANKER
Mashreq Bank
07.2018 - 04.2021
BUSINESS DEVELOPMENT EXECUTIVE
Standard Chartered Bank
09.2015 - 06.2018
ANALYST
RBS Business Services
10.2014 - 09.2015
SENIOR EXECUTIVE
STANDARD CHARTERED SCOPE INTERNATIONAL
10.2013 - 10.2014
Master of Science - MCA
Annamalai University
07.2012 - 06.2014
SENIOR PROCESS ASSOCIATE
TATA CONSULTANCY SERVICES (TCS)
11.2010 - 02.2013
TELE SERVICE EXECUTIVE
MMC Infotech Pvt Limited, Citi Bank
05.2006 - 11.2010
Bachelor of Science - Computer Science
Poonga Collage of Arts And Science
06.2002 - 06.2005