Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Personal Details
Declaration
Timeline
Generic

Nanda Kumar Kodavalla

Hyderabad

Summary

Seasoned Senior Customer Support Engineer with solid background in troubleshooting complex software issues and ensuring customer satisfaction. Strong expertise in providing technical support, managing cross-functional teams and implementing innovative solutions to improve product functionality. Skilled at fostering positive client relationships through clear communication and prompt issue resolution. Have made significant contributions to previous roles by streamlining processes and enhancing team productivity.

Overview

12
12
years of professional experience

Work History

Senior Customer Support Engineer

Konica Minolta Business Solutions India Pvt Ltd
Hyderabad
04.2018 - Current

Customer Service Engineer

Kyocera Document Solutions India pvt ltd
Hyderabad
08.2015 - 04.2018

Customer Service Engineer

Indoteq office automation systems pvt ltd
Hyderabad
12.2013 - 08.2015

Customer Service Engineer

Laser Systems Ltd
Hyderabad
05.2012 - 10.2013

Education

Diploma EEE 63%

TRR Polytechnic Collage
Hyderabad
01-2011

Skills

  • YSoft Configuration
  • Remote Support
  • User Training
  • Customer Support
  • Network configuration
  • Technical Support
  • Troubleshooting and diagnosis
  • Quality Standards

Languages

Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Affiliations

  • listening Music
  • Playing Cricket
  • browsing web
  • R&D on Electronics

Personal Details

Name                                                 K. Nanda Kumar

Date Of Birth                                     28 March 1992

Maritul Status                                    Married 

Nationality                                         Indian

Perminent Address                           Flat no 301,Sri Sai Homes, Road No 2,

East Gandhi Nagar,Nagaram,Kushaiguda,Hyderabad,Telangana. Pin :500083

                                                             

Declaration

  I hereby declare that the information furnished above is true to the best of my knowledge. I do hereby declare that above particulars of imformation and facts stated are true,correct and complete to the best of my knowledge and belief.

Date   :                                                                                                                      

Place  :                                                                                             

                                                                                                                K. Nanda Kumar

            

Timeline

Senior Customer Support Engineer

Konica Minolta Business Solutions India Pvt Ltd
04.2018 - Current

Customer Service Engineer

Kyocera Document Solutions India pvt ltd
08.2015 - 04.2018

Customer Service Engineer

Indoteq office automation systems pvt ltd
12.2013 - 08.2015

Customer Service Engineer

Laser Systems Ltd
05.2012 - 10.2013

Diploma EEE 63%

TRR Polytechnic Collage
Nanda Kumar Kodavalla