Nandani Singla
Ambala
Summary
Capable professional knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
Knight freight solutions
Mohali
03.2025 - Current
- Responded quickly to customer inquiries about order status or changes in schedules.
- Oversaw loading and unloading activities at warehouses and distribution centers.
- Provided support in negotiating contracts with third-party providers regarding rates, services offered.
- Created reports on freight costs, delivery timelines, invoices and other related information.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Collaborated with internal teams to coordinate shipments between multiple locations.
HR Intern
JCBL Group
07.2024 - 09.2024
- Look after the hiring and selection procedure for a candidate.
- Maintained records of all personnel transactions such as hires, transfers, promotions, terminations.
Branch Service Manager
HDFC Life Insurance
08.2023 - 06.2024
- Engage directly with clients to understand their insurance needs, and recommend suitable life insurance products.
- Conduct sales presentations and negotiate terms with clients to finalize insurance policies.
- Provide ongoing support to clients, including policy servicing, and claims assistance.
- Skills developed: direct sales, client relationship building, policy servicing, and claims management.
Associate Financial Service Manager
ICICI Prudential Life Insurance Company
03.2023 - 08.2023
- Collaborated with bank partners to promote life insurance products within the banca channel.
- Conducted customer outreach and provided information on insurance policies.
- Assisted in organizing sales events and presentations for potential clients.
- Skills developed: banca, insurance sales techniques, customer relationship management, sales event coordination.
Intern
CA VISHAL GOYAL
05.2018 - 07.2019
- Assisted with maintaining financial records and book-keeping tasks.
- Learned how to prepare financial statements and reports.
- Supported senior staff with various accounting tasks and projects.
- Skills developed: Book-keeping, financial record maintenance, report preparation.
Education
BBA -
Chandigarh University
Chandigarh01.2022
Senior Secondary School -
CBSE
01.2019
High School -
CBSE
01.2016
Skills
- KYC
- Customer Identification Program
- Professional networking
- Sales expertise
- Client retention strategies
- Microsoft Office Suite
- Claims
- Insurance claim regulations
- Claims reporting systems
- Policy sales
- Financial reports
- Freight coordination
- Customer relationship management
- Data reporting
Certification
- The ultimate react (2021)
- Microsoft Excel (2021)
- How to Manage & Influence your virtual Team (2021)
- Google Learning (2021)
Languages
First Language, Advanced (C1)
Languages
English
Intermediate
B1
Timeline
Logistics Coordinator
Knight freight solutions
03.2025 - Current
HR Intern
JCBL Group
07.2024 - 09.2024
Branch Service Manager
HDFC Life Insurance
08.2023 - 06.2024
Associate Financial Service Manager
ICICI Prudential Life Insurance Company
03.2023 - 08.2023
Intern
CA VISHAL GOYAL
05.2018 - 07.2019
BBA -
Chandigarh University
Senior Secondary School -
CBSE
High School -
CBSE