NANDAN SINGH KORANGA
Ahmedabad
Summary
Dynamic food and beverage leader with a proven track record, excelling in menu planning and customer feedback analysis. Expert in conflict resolution and cost control, I have successfully enhanced guest satisfaction and streamlined operations, driving significant improvements in service quality and efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Director of Food and Beverage
Hyatt
08.2024 - Current
- Oversaw daily operations of food and beverage outlets to ensure efficiency and quality.
- Developed and implemented service standards enhancing guest satisfaction initiatives.
- Analyzed customer feedback to refine dining experiences and optimize service delivery.
- Conducted regular inspections maintaining health and safety compliance across all outlets.
- Collaborated with executive chefs on menu planning and seasonal offerings to elevate guest experiences.
Food & Beverage Manager
IHG Hotels & Resorts
01.2023 - 08.2024
- Resolved customer concerns promptly and professionally, fostering repeat business and referrals.
- Maintained compliance with industry alcohol service standards through regular staff training updates.
- Implemented innovative food and beverage menu options to enhance customer satisfaction.
- Collaborated with chefs and kitchen staff to ensure timely delivery of high-quality food.
Food & Beverage Manager
Greenpark Hotels
01.2022 - 01.2023
- Worked closely with marketing teams on promotional activities that generated increased foot traffic.
- Streamlined operations through regular review of processes and implementation of best practices.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Implemented cost-saving measures in purchasing, resulting in significant budgetary improvements.
Assistant Food & Beverage Manager
Accor Hotels
10.2019 - 12.2021
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Resolved customer complaints involving food or beverage quality and service.
- Responded to customer complaints, addressing concerns and distress with amicable interactions.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Banquet Manager
Accor Hotels
11.2017 - 09.2019
Restaurant Manager
Jaypee Hotels & Resort
05.2016 - 10.2017
Restaurant Manager
Radisson Blu Hotel Chennai, Tamilnadu India
10.2014 - 04.2016
Assistant Restaurant Manager
Radisson Hotel
10.2013 - 09.2014
Food & Beverage Executive
Radisson Hotel
10.2012 - 09.2013
Food & Beverage Supervisor
Hilton Hotel
10.2011 - 09.2012
Guest Service Associate
Hilton Hotel
08.2010 - 09.2011
Guest Service Associate
Radisson Hotel
06.2008 - 07.2010
Education
BHMCT - Hotel Management & Catering Technology
IIMT HM College
Meerut05-2008
Higher Secondary - Commerce
K.V Ranikhet (CBSE)
Ranikhet04-2004
High School -
K.V Ranikhet (CBSE)
Ranikhet04-2002
Skills
- Financial analysis
- Conflict resolution
- Menu planning
- Service standards
- Cost control
- Customer feedback
Additional Information
Father's Name : Mr. Mangal Singh koranga
Date of Birth : Dec. 28th 1986
Nationality : Indian
Marital Status : Married
Language Known : English & Hindi
Permanent Address : Village Dev Laal ,Near Zara Hostel
Dist. - Pithoragarh, Uttrakhand.
Pin Code : 262501.
Certification
- Manager of the year
- Food Safety Supervisor Trainer under FOSTAG
- Employee of the Month award, multiple times in the last 13 years of work experience
- Train the trainer
- Salesman of the Month award during my exposure in banquet sales
- Leader of the year
Timeline
Assistant Director of Food and Beverage
Hyatt
08.2024 - Current
Food & Beverage Manager
IHG Hotels & Resorts
01.2023 - 08.2024
Food & Beverage Manager
Greenpark Hotels
01.2022 - 01.2023
Assistant Food & Beverage Manager
Accor Hotels
10.2019 - 12.2021
Banquet Manager
Accor Hotels
11.2017 - 09.2019
Restaurant Manager
Jaypee Hotels & Resort
05.2016 - 10.2017
Restaurant Manager
Radisson Blu Hotel Chennai, Tamilnadu India
10.2014 - 04.2016
Assistant Restaurant Manager
Radisson Hotel
10.2013 - 09.2014
Food & Beverage Executive
Radisson Hotel
10.2012 - 09.2013
Food & Beverage Supervisor
Hilton Hotel
10.2011 - 09.2012
Guest Service Associate
Hilton Hotel
08.2010 - 09.2011
Guest Service Associate
Radisson Hotel
06.2008 - 07.2010
BHMCT - Hotel Management & Catering Technology
IIMT HM College
Higher Secondary - Commerce
K.V Ranikhet (CBSE)
High School -
K.V Ranikhet (CBSE)