Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic
NANDAN SINGH KORANGA

NANDAN SINGH KORANGA

Ahmedabad

Summary

Dynamic food and beverage leader with a proven track record, excelling in menu planning and customer feedback analysis. Expert in conflict resolution and cost control, I have successfully enhanced guest satisfaction and streamlined operations, driving significant improvements in service quality and efficiency.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Assistant Director of Food and Beverage

Hyatt
08.2024 - Current
  • Oversaw daily operations of food and beverage outlets to ensure efficiency and quality.
  • Developed and implemented service standards enhancing guest satisfaction initiatives.
  • Analyzed customer feedback to refine dining experiences and optimize service delivery.
  • Conducted regular inspections maintaining health and safety compliance across all outlets.
  • Collaborated with executive chefs on menu planning and seasonal offerings to elevate guest experiences.

Food & Beverage Manager

IHG Hotels & Resorts
01.2023 - 08.2024
  • Resolved customer concerns promptly and professionally, fostering repeat business and referrals.
  • Maintained compliance with industry alcohol service standards through regular staff training updates.
  • Implemented innovative food and beverage menu options to enhance customer satisfaction.
  • Collaborated with chefs and kitchen staff to ensure timely delivery of high-quality food.

Food & Beverage Manager

Greenpark Hotels
01.2022 - 01.2023
  • Worked closely with marketing teams on promotional activities that generated increased foot traffic.
  • Streamlined operations through regular review of processes and implementation of best practices.
  • Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
  • Implemented cost-saving measures in purchasing, resulting in significant budgetary improvements.

Assistant Food & Beverage Manager

Accor Hotels
10.2019 - 12.2021
  • Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
  • Resolved customer complaints involving food or beverage quality and service.
  • Responded to customer complaints, addressing concerns and distress with amicable interactions.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.

Banquet Manager

Accor Hotels
11.2017 - 09.2019

Restaurant Manager

Jaypee Hotels & Resort
05.2016 - 10.2017

Restaurant Manager

Radisson Blu Hotel Chennai, Tamilnadu India
10.2014 - 04.2016

Assistant Restaurant Manager

Radisson Hotel
10.2013 - 09.2014

Food & Beverage Executive

Radisson Hotel
10.2012 - 09.2013

Food & Beverage Supervisor

Hilton Hotel
10.2011 - 09.2012

Guest Service Associate

Hilton Hotel
08.2010 - 09.2011

Guest Service Associate

Radisson Hotel
06.2008 - 07.2010

Education

BHMCT - Hotel Management & Catering Technology

IIMT HM College
Meerut
05-2008

Higher Secondary - Commerce

K.V Ranikhet (CBSE)
Ranikhet
04-2004

High School -

K.V Ranikhet (CBSE)
Ranikhet
04-2002

Skills

  • Financial analysis
  • Conflict resolution
  • Menu planning
  • Service standards
  • Cost control
  • Customer feedback

Additional Information

Father's Name : Mr. Mangal Singh koranga

Date of Birth : Dec. 28th 1986

Nationality : Indian

Marital Status : Married

Language Known : English & Hindi

Permanent Address : Village Dev Laal ,Near Zara Hostel

Dist. - Pithoragarh, Uttrakhand.

Pin Code : 262501.

Certification

  • Manager of the year
  • Food Safety Supervisor Trainer under FOSTAG
  • Employee of the Month award, multiple times in the last 13 years of work experience
  • Train the trainer
  • Salesman of the Month award during my exposure in banquet sales
  • Leader of the year

Timeline

Assistant Director of Food and Beverage

Hyatt
08.2024 - Current

Food & Beverage Manager

IHG Hotels & Resorts
01.2023 - 08.2024

Food & Beverage Manager

Greenpark Hotels
01.2022 - 01.2023

Assistant Food & Beverage Manager

Accor Hotels
10.2019 - 12.2021

Banquet Manager

Accor Hotels
11.2017 - 09.2019

Restaurant Manager

Jaypee Hotels & Resort
05.2016 - 10.2017

Restaurant Manager

Radisson Blu Hotel Chennai, Tamilnadu India
10.2014 - 04.2016

Assistant Restaurant Manager

Radisson Hotel
10.2013 - 09.2014

Food & Beverage Executive

Radisson Hotel
10.2012 - 09.2013

Food & Beverage Supervisor

Hilton Hotel
10.2011 - 09.2012

Guest Service Associate

Hilton Hotel
08.2010 - 09.2011

Guest Service Associate

Radisson Hotel
06.2008 - 07.2010

BHMCT - Hotel Management & Catering Technology

IIMT HM College

Higher Secondary - Commerce

K.V Ranikhet (CBSE)

High School -

K.V Ranikhet (CBSE)
NANDAN SINGH KORANGA