Nandha Kumar P
Chengalpattu
Summary
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
Overview
3
3
years of professional experience
Work History
Customer Service Executive
Shriram Finance Limited
Chengalpattu
09.2024 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
Customer Relationship Officer
Airtel
Madurai
03.2024 - 07.2025
- Coordinated with vendors regarding product delivery timelines and availability.
- Analyzed customer feedback data to identify opportunities for improvement in customer service delivery.
- Developed customer service policies and procedures to ensure consistent and professional customer interactions.
Pharmacy Aide
Apollo Pharmacy
Chennai
08.2022 - 02.2024
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Described product and service details to customers to provide information on benefits and advantages.
- Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.
Education
B. Com - CS
Hindustan college of arts and science
Padur01.2022
HSC -
Blessings Matriculation Higher Secondary School
01.2019
SSLC -
Blessings Matriculation Higher Secondary School
01.2017
Skills
- 3D Modeling
- Photoshop
- Multimedia
- Time management
- 3D animation
- Primer pro
- After effects
Languages
- Tamil
- English
Extracurricular Activities
3D Animation, Image Creative Centre, 2022
Projects
3D Model in benz old car 3D Model blood repair in shadow fight 3D Model in Taj Mahal 3D Model in Minato kunai 3D Model in cartoon face boy
Field Of Interest
- 3D Artist
- Team spirit
- Volunteers
- Quick learner
- Time management
- Document preparation
Personal Information
- Blood Group: AB+ ve
- Date of Birth: 06/02/02
- Gender: Male
Languages
English
Elementary
A2
Tamil
Proficient
C2
Timeline
Customer Service Executive
Shriram Finance Limited
09.2024 - Current
Customer Relationship Officer
Airtel
03.2024 - 07.2025
Pharmacy Aide
Apollo Pharmacy
08.2022 - 02.2024
B. Com - CS
Hindustan college of arts and science
HSC -
Blessings Matriculation Higher Secondary School
SSLC -
Blessings Matriculation Higher Secondary School