Nandhagopal B
Salesforce Technical Architect
Coonoor
Summary
- Over 7 years of Salesforce experience working with the Media and Manufacturing industries.
- Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Experienced designing Salesforce solutions for Sales Cloud and Service Cloud.
- Collaborated with corporate stakeholders to gather needs, provide estimates, and transform them into scalable, efficient technical solutions.
- Created and deployed complicated Salesforce interfaces with other systems (SAP, AEM, and Hybris) using REST APIs, SOAP APIs, and Salesforce Standard and Composite APIs.
- Experienced in Sales Cloud, Service Cloud, Conga CPQ, Conga Trigger, Conga Grid and Adobe E-sign process.
- Strong Knowledge on Salesforce Configuration and Customization.
- Provided technical guidance to a Salesforce development team by doing code reviews, coaching junior team members, and ensuring best practices were followed.
- Experienced working with Conga Products and Pricing Configuration.
- Experienced in Conga CPQ Configuration and Customization.
- Experienced in designing End To End E-signature process between Salesforce, Conga and Adobe.
- Experienced working with Opsera, Copado, Flosum, Jenkins, and Workbench Deployment tools, as well as GitHub and Bitbucket for version control.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
9
9
Certifications
Work History
Salesforce Technical Architect
NTT DATA Services
2021.05 - Current
- Mentored junior team members on best practices and technical skills, fostering culture of continuous learning and improvement.
- Delivered high-quality solutions within tight deadlines while adhering to budget constraints.
- Designed and Delivered E-commerce solution where Salesforce acts as backend to create Opportunities, Quotes, Quote Line Items and pass details to SAP to create Contract.
- Designed and Delivered Service process where Salesforce acts backend to create Customer and Technical Support Cases from AEM and Hybris
- Designed and Delivered Service Contract Renewal where customer will be able negotiate new Contract from Portal/ E-signature process.
- Built complex REST, Standard and Composite APIs for communicating with AEM, Hybris and SAP.
- Utilized existing App Exchange solutions like Conga Composer, Conga Grid, and Adobe E-signature for implementation.
Senior Salesforce Developer
Tata Consultancy Services
2017.08 - 2021.05
- Streamlined business processes for increased efficiency with development of tailored Salesforce solutions.
- Optimized system performance through regular code reviews and refactoring inefficient components.
- Experienced in building End To End Sales Process with help of Salesforce and Conga CPQ.
- Primarily worked on complex Product Configuration, Pricing Configuration, Cart Setup, Price Matrix, Price Dimension, Template Generation and Order Creation.
- Hands on experience in Apex Trigger, Batch Class, Lightning Components, REST APIs, Platform Events and Salesforce Configurations.
Education
Bachelor of Engineering - Computer Science And Engineering
Bannari Amman Institute of Technology
Coimbatore, India 2013.07 - 2017.03
Skills
Apex Development
Visualforce Pages
Approval Processes
Workflow Rules
RESTful APIs
Process Automation
Sharing rules
Salesforce Lightning
Roles and profiles
Forcecom Platform
SOQL and SOSL
Certification
Salesforce Certified Platform Developer I
Languages
English
Advanced (C1)
Tamil
Advanced (C1)
Timeline
Salesforce Certified Service Cloud Consultant
2023-07
Salesforce Certified Associate
2023-05
Salesforce Certified Platform Developer II
2023-03
Salesforce Certified Sales Cloud Consultant
2022-05
Salesforce Technical Architect
NTT DATA Services
2021.05 - Current
Salesforce Certified Administrator (SCA)
2021-04
Salesforce Certified Platform App Builder Certification
2020-01
Salesforce Certified Platform Developer I
2019-04
Apttus Certified 201 CPQ Product Certification Level 1
2018-10
Copado Certified Release Manager
2018-09
Senior Salesforce Developer
Tata Consultancy Services
2017.08 - 2021.05
Bachelor of Engineering - Computer Science And Engineering
Bannari Amman Institute of Technology
2013.07 - 2017.03