Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nandhagopal B

Salesforce Technical Architect
Coonoor

Summary

  • Over 7 years of Salesforce experience working with the Media and Manufacturing industries.
  • Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Experienced designing Salesforce solutions for Sales Cloud and Service Cloud.
  • Collaborated with corporate stakeholders to gather needs, provide estimates, and transform them into scalable, efficient technical solutions.
  • Created and deployed complicated Salesforce interfaces with other systems (SAP, AEM, and Hybris) using REST APIs, SOAP APIs, and Salesforce Standard and Composite APIs.
  • Experienced in Sales Cloud, Service Cloud, Conga CPQ, Conga Trigger, Conga Grid and Adobe E-sign process.
  • Strong Knowledge on Salesforce Configuration and Customization.
  • Provided technical guidance to a Salesforce development team by doing code reviews, coaching junior team members, and ensuring best practices were followed.
  • Experienced working with Conga Products and Pricing Configuration.
  • Experienced in Conga CPQ Configuration and Customization.
  • Experienced in designing End To End E-signature process between Salesforce, Conga and Adobe.
  • Experienced working with Opsera, Copado, Flosum, Jenkins, and Workbench Deployment tools, as well as GitHub and Bitbucket for version control.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
9
9
Certifications

Work History

Salesforce Technical Architect

NTT DATA Services
05.2021 - Current
  • Mentored junior team members on best practices and technical skills, fostering culture of continuous learning and improvement.
  • Delivered high-quality solutions within tight deadlines while adhering to budget constraints.
  • Designed and Delivered E-commerce solution where Salesforce acts as backend to create Opportunities, Quotes, Quote Line Items and pass details to SAP to create Contract.
  • Designed and Delivered Service process where Salesforce acts backend to create Customer and Technical Support Cases from AEM and Hybris
  • Designed and Delivered Service Contract Renewal where customer will be able negotiate new Contract from Portal/ E-signature process.
  • Built complex REST, Standard and Composite APIs for communicating with AEM, Hybris and SAP.
  • Utilized existing App Exchange solutions like Conga Composer, Conga Grid, and Adobe E-signature for implementation.

Senior Salesforce Developer

Tata Consultancy Services
08.2017 - 05.2021
  • Streamlined business processes for increased efficiency with development of tailored Salesforce solutions.
  • Optimized system performance through regular code reviews and refactoring inefficient components.
  • Experienced in building End To End Sales Process with help of Salesforce and Conga CPQ.
  • Primarily worked on complex Product Configuration, Pricing Configuration, Cart Setup, Price Matrix, Price Dimension, Template Generation and Order Creation.
  • Hands on experience in Apex Trigger, Batch Class, Lightning Components, REST APIs, Platform Events and Salesforce Configurations.

Education

Bachelor of Engineering - Computer Science And Engineering

Bannari Amman Institute of Technology
Coimbatore, India
07.2013 - 03.2017

Skills

    Apex Development

    Visualforce Pages

    Approval Processes

    Workflow Rules

    RESTful APIs

    Process Automation

    Sharing rules

    Salesforce Lightning

    Roles and profiles

    Forcecom Platform

    SOQL and SOSL

Certification

Salesforce Certified Platform Developer I

Languages

English
Advanced (C1)
Tamil
Advanced (C1)

Timeline

Salesforce Certified Service Cloud Consultant

07-2023

Salesforce Certified Associate

05-2023

Salesforce Certified Platform Developer II

03-2023

Salesforce Certified Sales Cloud Consultant

05-2022

Salesforce Technical Architect

NTT DATA Services
05.2021 - Current

Salesforce Certified Administrator (SCA)

04-2021

Salesforce Certified Platform App Builder Certification

01-2020

Salesforce Certified Platform Developer I

04-2019

Apttus Certified 201 CPQ Product Certification Level 1

10-2018

Copado Certified Release Manager

09-2018

Senior Salesforce Developer

Tata Consultancy Services
08.2017 - 05.2021

Bachelor of Engineering - Computer Science And Engineering

Bannari Amman Institute of Technology
07.2013 - 03.2017
Nandhagopal BSalesforce Technical Architect