Nandhini A

• Investigating the problems during deployment Reviewing design specifications to better understand the project requirements and detailing the requirements to create stories
• Experience as a lead in hotfix deployment and production deployment activities
• Responsible for the activity track and training juniors in deployment
• Implemented security and sharing rules at object, field, and record level and created roles for Support agents and managers
• Created various profiles and configured permissions for the business users according to the organizational hierarchy
• Also, created and managed workflows, complex formulas, basic triggers and flows
• Good knowledge in operational activities
• Guiding the team members on all the deployment activities
• Setup Users, Roles, Profiles and Public Groups
• Create reports and dashboards for each geography within service lines based on necessary analytics
• Responsible for creating Sharing rules/Approval Processes among all the users in Different Roles and Subordinates
• Hands on Experience in creating Custom Objects, Custom fields, Page layouts, Custom Tabs, Reports and various other components as per the client and application requirements
• Used Data Loader/Workbench tools for insert, update, and bulk import/export of data from Salesforce.com objects
• Used it to read, extract and load data from comma separated values (CSV) files
• Created Validation Rules, workflow rules, time triggered tasks, email alerts, filed updates to implement business logic.

French Debut- Trained in French and internal certifications in French