Summary
Overview
Work History
Education
Skills
Designation
Certification
Timeline
Generic
NANDHINI A

NANDHINI A

Puducherry

Summary

Experienced Salesforce Copado DevOps Engineer with over 5 years of expertise in automated deployments, release management, and CI/CD pipeline optimization within Salesforce CRM environments. Proven in minimizing production downtime and improving system reliability using Copado, Git, and Bitbucket. Certified Salesforce Administrator, PD-I, and Copado Fundamentals I & II, with strong incident management and cross-functional collaboration skills. Adept at bridging technical and business needs to deliver secure, seamless deployments in fast-paced Agile environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

DevOps Engineer - Salesforce Copado

Trimble
Chennai
03.2025 - Current

As a DevOps Engineer at Trimble Inc., I specialize in managing Copado-driven Salesforce deployments, incident management, and CI/CD optimization within fast-paced Agile environments. I work closely with clients, product owners, and cross-functional teams to deliver secure, reliable, and scalable Salesforce solutions aligned with business objectives. I actively participate in Scrum ceremonies, contributing to continuous improvement and delivery efficiency, while leveraging Salesforce Administration and Copado certifications to drive high-quality releases.

Key Responsibilities & Achievements:

  • Managed end-to-end Copado deployments, streamlining release processes and reducing deployment time by 30%.
  • Performed deployments using Copado Source Format (SFP) and Metadata API based on release requirements.
  • Executed VS Code–based deployments, partial commits, and Copado CLI operations, including Agentforce AI component deployments.
  • Conducted environment refresh activities across Salesforce orgs, ensuring data consistency and release readiness.
  • Performed post-deployment sanity testing and validations to ensure system stability and deployment success.

Senior Salesforce Release Manager / Admin

Atos Syntel
Chennai
03.2021 - 03.2025

Managed end-to-end Salesforce release management for telecom domain clients, leveraging Copado to deliver stable, timely, and high-quality production releases. Worked closely with stakeholders, developers, and cross-functional teams to align technical deliveries with business requirements while ensuring strong governance, risk management, and continuous improvement across release cycles.

Key Responsibilities & Achievements:

  • Managed Salesforce release schedules using Copado, ensuring smooth coordination across multiple environments.
  • Set up, configured, and maintained Copado pipelines with Git-based version control, enforcing best practices.
  • Delivered successful production releases and coordinated hotfix deployments with minimal downtime.
  • Resolved Git merge conflicts and deployment issues during critical release windows.
  • Conducted release risk assessments, identifying potential issues and defining mitigation strategies.
  • Coordinated release timelines with cross-functional teams to ensure on-time and high-quality deployments.
  • Facilitated post-release reviews, analyzing deployment outcomes and driving continuous process improvements.
  • Trained and mentored team members on Copado processes and Salesforce release best practices.

French Debut - Internship

Atos Syntel
Chennai
02.2020 - 08.2020

Collaborated with internal teams to apply academic concepts to real-world Salesforce and software development projects, gaining hands-on experience in development, testing, and quality assurance. Actively contributed to coding and testing activities while working closely with senior developers to enhance technical proficiency and ensure high-quality deliverables.

Key Contributions:

  • Contributed to software development projects by coding and testing application modules.
  • Assisted in identifying and resolving software bugs, improving product stability and reliability.
  • Collaborated with team members to enhance application features and user experience.
  • Participated in code reviews, ensuring adherence to coding standards and quality guidelines.
  • Supported performance optimization initiatives, resulting in improved application response times.

Education

MBA - Human Resources Management

Pondicherry University
Puducherry
12.2025

Bachelor of Technology - Information Technology

Manakula Vinayagar Institute of Technology
Puducherry

Skills

  • Copado
  • Copado Source Format (SFP)
  • Copado metadata format
  • Git
  • Bitbucket
  • VS Code
  • CI/CD
  • Incident management

Designation

Title: Salesforce Copado DevOps Engineer

Salesforce Release Engineer

Certification

• Copado Fundamentals I - Metadata Format
• Copado Fundamentals II - Metadata Format
• Copado Fundamentals I - Source Format (SFP)
• Copado Fundamentals II - Source Format (SFP)
•Salesforce Administrator
•Salesforce Platform Developer I

Timeline

DevOps Engineer - Salesforce Copado

Trimble
03.2025 - Current

Senior Salesforce Release Manager / Admin

Atos Syntel
03.2021 - 03.2025

French Debut - Internship

Atos Syntel
02.2020 - 08.2020

MBA - Human Resources Management

Pondicherry University

Bachelor of Technology - Information Technology

Manakula Vinayagar Institute of Technology
NANDHINI A