A motivated self-starter, effective team player with good written and verbal communication skills having hands-on experience in the field of IT and IT Enabled services. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
ITIL V4
• It is a product-based testing (IOT) - iComfort (S30, E30, M30), catering to the residential segment
• Developed and maintained test plans, cases, scripts, and data for manual and automated testing.
• Reviewed requirements documents and developed test plans to meet customer objectives.
• Performed functional, integration, system testing, regression testing as well as user acceptance testing.
• Created detailed bug reports with steps to reproduce the issue along with screenshots when necessary.
• Executed tests on various platforms including web-based applications, mobile devices, operating systems.
• Provided feedback to development teams regarding product performance against expected results.
• Utilized defect tracking tools such as JIRA to track issues reported during the QA process.
• Monitored progress throughout the entire development life cycle from initial designs through implementation stages.
• Communicated effectively both verbally and written with internal stakeholders at all levels.
• Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
• Metro Bank offers personal and business accounts to its customers
• Performed detailed test plans and procedures to ensure customer requirements were met.
• Conducted manual tests, documented results and identified any discrepancies.
• Maintained accurate records of all test results and reported findings to management.
• Created clear bug reports with detailed steps to reproduce issues encountered during testing.
• Monitored daily progress of assigned tasks and provided timely updates to stakeholders.
• Worked closely with project teams to ensure successful implementation of new features.