Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Generic
Nandhini Kuttappan

Nandhini Kuttappan

CHENNAI

Summary

Functional Test Lead & API Automation Lead with 12+ years of proven expertise in delivering high-quality software solutions across telecom, enterprise, and digital transformation projects. Strong background in leading functional, integration, regression, and user acceptance testing, combined with advanced skills in API automation using Postman and Rest Assured, adept at defining test strategies, reframing automation frameworks, and integrating testing, experienced in managing cross-functional teams, driving defect resolution, and ensuring timely, quality releases in Agile and Waterfall environments

Overview

10
10
years of professional experience
1
1
Certification

Work History

Tech Lead

Tech Mahindra
Chennai
04.2022 - Current
  • As a Functional Lead, I managed a diverse team of onshore and offshore resources to deliver high-quality automation solutions.
  • I understand business requirements from BRDs, FSDs, and user stories for various Rogers Communications products, including wireless, Rogers Business, and digital services.
  • Design and review functional test scenarios and test cases covering end-to-end telecom flows.
  • Coordinate with development, business analysts, and integration teams to clarify requirements.
  • Manage test execution, defect logging, tracking, and closure in ALM/JIRA.
  • Validate order flows across multiple Rogers Business applications.
  • Support UAT by preparing data, resolving defects, and facilitating sign-off. Prepare daily, weekly, and monthly status reports for internal and client stakeholders.
  • As an API Test Lead, I managed a diverse team of onshore and offshore resources to deliver high-quality automation solutions.
  • Streamlined manual testing processes by increasing automation coverage across nine applications.
  • Developed and Implemented robust test automation frameworks to enhance testing efficiency.
  • Conducted ROI analysis for automation initiatives, demonstrating cost savings, and efficiency gains.
  • Provided technical guidance and support to team members on automation tools, and best practices.
  • Identified and integrated new testing tools to optimize automation processes and improve productivity.
  • Collaborated with cross-functional teams to ensure comprehensive test coverage and quality assurance.
  • Managerial activity: Allocate tasks to team members based on skill set, priority, and availability.
  • Conduct defect triage calls, and act as a single point of contact for quality escalations.
  • Track and optimize test coverage, productivity, and defect leakage metrics.
  • Handle resource planning, leave management, and skill development plans.
  • Coordinate with the PMO for delivery governance, and risk management.
  • Drive continuous process improvement in line with Tech Mahindra's quality standards.

Senior Software Engineer

L&T Construction
Chennai
12.2021 - 03.2022

Senior Software Engineer

HTC Global Services India Pvt. Ltd
Chennai
01.2018 - 11.2021

Associate Systems Engineer

Aiway Solutions India Pvt. Ltd
Chennai
04.2015 - 12.2017

Education

Master of Computer Applications - (MCA)

Himalayan University
Itanagar
06-2022

Bachelors of Computer Applications - (BCA)

Madras University
Chennai
05-2011

Skills

  • Test automation
  • Functional testing
  • Defect management
  • Team coordination
  • Continuous improvement
  • Requirements analysis
  • Risk management
  • Process optimization
  • Stakeholder communication
  • Technical leadership
  • Test case design
  • Resource planning
  • Team work
  • Technical understanding
  • Teamwork and collaboration
  • Problem solver
  • Skilled multitasker
  • Client relationship building
  • Decision making under pressure
  • Issue analysis
  • Troubleshooting expertise
  • Reliable decision making

Certification

  • ISTQB Certified Foundation Level-19 Jun 2024
  • AZ-900 certified, Jun 2024
  • AI and automation overview certified in TM Forum, August 2024
  • AIOps Fundamental Certified in TM Forum - Aug 2024
  • AI Closed Loop Management Architecture Fundamental Certified in TM Forum - Aug 2024
  • Certified Scrum Master in the Scrum Alliance

Languages

Malayalam
First Language
English
Advanced (C1)
C1
Telugu
Upper Intermediate (B2)
B2
Tamil
Proficient (C2)
C2
Hindi
Elementary (A2)
A2

Accomplishments

  • Standing Ovation Award
  • Pat-on-Back Award

Timeline

Tech Lead

Tech Mahindra
04.2022 - Current

Senior Software Engineer

L&T Construction
12.2021 - 03.2022

Senior Software Engineer

HTC Global Services India Pvt. Ltd
01.2018 - 11.2021

Associate Systems Engineer

Aiway Solutions India Pvt. Ltd
04.2015 - 12.2017

Master of Computer Applications - (MCA)

Himalayan University

Bachelors of Computer Applications - (BCA)

Madras University

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Nandhini Kuttappan