Delivered clerical support by handling range of routine and special requirements.
Interacted with customers by phone, email, or in-person to provide information.
Provided clerical support, addressing routine, and special requirements.
Sorted, organized, and maintained files.
Evaluated customer needs and feedback to drive product and service improvements.
Education
Masters in Business Administration -
Pranveer Singh Institute of Technology
05.2024
Bachelors of commerce -
Jagran College of Arts, Science and Commerce
05.2022
Intermediate -
Shri Ram Public School
05.2019
High School -
Shri Ram Public School
05.2017
Skills
Critical thinking
Interpersonal Skills
Tableau
MS Excel
Power BI
MS Office
Certification
Certification in Corporate finance (Great learning)
Certificate on Introduction to stock market (Learntube)
Certificate in Introduction to Management (Great learning)
Certificate on Business Analysis & Process Management(Coursera)
Certificate on The Fundamental of Digital Marketing(Google)
Certificate provided by NISM V-A (Mutual fundDistributor)
Certificate on Introduction to MS excel (Coursera)
Certificate on Business Analyst(Upgrad)
Accomplishments
Completed Diploma in Operations Management (ops)-2023
Marketing
Finance
Languages
English
Hindi
Internship
Conducted a comprehensive study on brand awareness and consumer preferences among the "Y" generation, focusing on the Algo 8i platform, analyzing factors such as brand recognition, loyalty, and engagement and Utilized qualitative and quantitative research methods to gather insights into the target demographic's perceptions and behaviors, providing valuable data for strategic marketing decisions.
Projects
Mini Project 1, Conducted comprehensive research on emerging trends in the education industry post-COVID-19 in India, focusing on digital learning, personalized education, and hybrid learning models Mini Project 2, Led a mini-project on the socio-economic implications of old age homes, examining the quality of life, healthcare, and social integration of residents.
Training
Online workshop on DIY and creativity-2020
Become an expert at Digital Marketing-2023
Workshop on Stock Market by cognizance IIT Roorkee
Right to information(RTI) benefits and awareness-2019