Nandini K

CityFibre, UK

• Expertise in business process analysis, business requirements and project analysis in the field of Telecom.
• Experience in SDLC methodologies like Agile and scrum related terminology such as Daily scrum, Product Catalog, Sprint Planning, Task board, To-do charts.
• Performed in-depth Gap Analysis of multiple GIS systems within UK Telecom sector and assisted in Migration process
• Specialized in POC analysis, Development, and Deployment utilizing use cases proposed by Clients.
• Leverage Power BI to maximize Dashboarding efficiencies, facilitating real-time project data monitoring
• In depth knowledge of creating use case, activity, logical and deployment views for the project-based requirements for the project requirements.
• Hands on experience in Miro board and Cawemo to capture the as-is and to-be process flows for Migration Support Projects.
• Traveled to the UK for 6 weeks to facilitate Knowledge Transfer from clients, enabling the deployment of the project handling offshore, and successfully led a team of 30 to execute the project.
• Expert in documenting the SOPs and updating on the regular basis based on the update received from clients as well as on improvements.
• Proficient in analyzing and understanding the business and stakeholder needs and also hands on experience in preparing SOWs for new business sign offs.
• Supported also as a Project Manager to conduct regular governance calls with Clients and achieved 100% quality on the team’s production.

Openreach CTIO, UK

• Understand the Business requirement from Stakeholders.
• Developing process blocks and solution to the requirements by working closely with the concerned team.
• Collaborated with business analysts, developers, and technical support teams to define project requirements and specifications.
• Proposed complex transition solutions to reduce the dwell effort for the products in Telecom domain.
• Update the ARIS impacts process blocks based on the stories from every release.
• Quick response to Stakeholders query and provide documented examples for the same.
• Preparing BoKs on new topics identified in FTTP networking domain and presenting to the inner circle.

British Telecommunications, UK

• Understanding the Client process requirements and preparing the technical baseline documents for the same.
• Regularly collating the region based updates from respective region managers and made sure the entire team is iterated.
• Quality Analysis were performed on random job packs to ensure quality.
• Regular Knowledge transfer session were arranged with QC team and SMEs.
• Daily and weekly deliveries were met on time with quality.
• Involved in new testing proposals and suggested in the scope of automation and implementation of the application.
• Daily excel reports were prepared on back of fluidity check and shared to the teams.

• Onboarded new temps by entering employee information into systems.
• Learnt on basics of Java programming.