Thorough and detail-oriented Data Analyst passionate about driving business success through data-driven insights. Equipped with an MBA and strong technical expertise, leveraging advanced analytical skills to solve complex problems and support strategic decision-making.
• Negotiating with customers to renew contracts and retain business
• Meeting with the sales team to propose customer retention solutions.
• Writing and presenting customers behaviors reports.
• Building positive relationships with customers and business associates onboarding new clients and develop working relationship.