Languages
Nandini Mittal
Banker
Haridwar
Summary
An individual with excellent communication and soft skills, handling customers since day one of the job to their and institute's satisfaction. Being able to provide excellent services to the customers with due diligence as per bank's norms and within stipulated time. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects and teams simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Risk management officer
- Credit monitoring department, zonal office, Haryana as Manager handling 89 branches of Haryana zone
- KYC, AML handling for credit sanctioning, current accounts, cash credit limits.
Assistant Manager
UCO Bank
- Branch
- Maintaining Customer relationship with both Corporate clients as well as local clients
- Maintaining credit and acquiring new loans for the branch
- New customer acquisition- both deposits and loans
- Day to day operations of the branch.
Assistant Manager
UCO Bank
- Branch
- Managing Ambala region for collection and compilation of data at the nodal branch
- Delivering a high quality service to both branches as well as higher authority
- Carrying out large volumes of filing while retaining a good level of accuracy and efficiency
- Rapidly responding to and resolving any administrative problems
- Managing legal issues and ensure timely compliance
- Training new probationary officers in bank’s deposits and day-to-day dealings related to general banking
- Handling clearing and ECS related services of the branch
- Maintaining TDS and resolving customer complaints related to same
- Managing cash for the branch., Organizing camps at colleges and institutes for increasing customer base
- Mobilizing new corporate links
- Participation in planning and development of business activities
- Recovering NPAs for the branch
- Handling deceased claims at branch level
- Managing ATM of the branch., Ensure compliance of procedures as per the policy and terms of the organization
- Responsible for smooth and accurate working of branch activities
- Resolving customer grievances if any
- Managed hall activities as Assistant Branch Head for a period of about 3 months
- Managing all cash related transactions
- Managing routine and monthly expenses
- Instructor –Coaching students for bank exams preparation for 8 months.
Branch Head
Posted, UCO Bank, UCO Bank Satellite
05.2014 - Current
- Branch, at the scale of Manager i.e
- Scale 2 officer
Education
B.Tech - ECE
Kurukshetra University
Intermediate - undefined
DAV Model School, DAV Public School
B. Tech - Electronics & Communication
01.2007 - 04.2011
Skills
Good analytical and planning skillsProficiency and attention to detailsMultitasking and customer handlingTECHNICAL SKILLSMS Office, FINACLEPERSONAL SKILLSWell organised and able to prioritise work in an efficient mannerImpeccable telephone mannersCalm and composed under pressure and able to work to tight deadlinesAbility to work within a busy and demanding team environmentExcellent communication skills
Debt, recovery and credit handling
KYC and customer screening
Sales and third party offers
Customer Communication
Decision-Making
Problem-Solving
Organization and Time Management
Clerical Support
Interpersonal Communication
Dependable and Responsible
Analytical and Critical Thinking
Cash, lockers handling
Credit distribution and checking eligibility for credit
Additional Information
- V.P.O. Shahzadpur, Teh. Naraingarh Distt. Ambala (134202) Permanent Address V.P.O. Shahzadpur, Teh. Naraingarh Distt. Ambala (134202
Accomplishments
- Supervised team of 12 staff members.
- Documented and resolved NPA of 5 crore loan which led to recovery and account becoming Performing asset again
Interests
Dancing
Timeline
Branch Head
Posted, UCO Bank, UCO Bank Satellite
05.2014 - Current
B. Tech - Electronics & Communication
01.2007 - 04.2011
Risk management officer
Assistant Manager
UCO Bank
Assistant Manager
UCO Bank
B.Tech - ECE
Kurukshetra University
Intermediate - undefined
DAV Model School, DAV Public School