NANDINI A
Bangalore
Summary
Dynamic IT Analyst with expertise in Site Reliability Engineering at Tata Consultancy Services. Proficient in GitLab, Jenkins, and Linux administration, while excelling in cross-functional collaboration to enhance platform reliability and operational stability.
Overview
6
6
years of professional experience
Work History
IT Analyst (Site Reliability Engineering)
Tata Consultancy Services (TCS)
10.2020 - Current
- Support and maintain enterprise DevOps platforms including GitLab, Jenkins, and SonarQube serving 8,000+ users and 9,000+ repositories.
- Reduced production pipeline-related support tickets by approximately 85% through CI/CD process optimization and automation initiatives.
- Designed and implemented self-service utilities for production pipeline creation, significantly reducing manual ticket dependency and improving developer productivity.
- Developed automation solutions that decreased Git-related support issues by 60%.
- Successfully executed SVN-to-Git migration initiatives while ensuring repository integrity and zero data loss.
- Performed GitLab and SonarQube platform upgrades with minimal business disruption and no unplanned downtime.
- Troubleshoot critical production issues involving CI/CD pipelines, source control systems, and platform services to ensure operational stability.
- Conduct Linux administration activities including service troubleshooting, log analysis, debugging, and platform health monitoring.
- Collaborated with development, infrastructure, and support teams to resolve incidents and enhance platform reliability.
Education
Bachelor of Technology - Computer Science And Engineering
Adi Shankara Institute of Engineering And Technology
Ernakulam06-2020
12th completion - computer science
Kendriya Vidyalaya
Kanjikode,Palakkad01-2016
Skills
- GitLab
- Jenkins
- SonarQube
- CI/CD Pipelines
- Git
- Linux Administration
- Log Analysis
- Debugging
- Platform Monitoring
- Bash
- Process Automation
- Docker
- Kubernetes
- GitHub Actions
- Incident Management
- Cross-Functional Collaboration
Websites
Accomplishments
- Selected as TCS Digital Candidate within 4 months of joining by clearing advanced coding assessments.
- Prime Minister Scholarship Recipient during undergraduate studies.
- Received the On the Spot Award four times in the organisation
- Received certificate of appreciation for driving RIO initiatives in the team
Certifications Learning
- Docker Fundamentals – Udemy Course Completion
- DevOps / Containerization Training – Udemy Course Completion
- Microsoft Azure Fundamentals (AZ-900) – Currently Preparing
- Kubernetes – Currently Upskilling
Leadership Experience
Sports Secretary – College Union (Final Year)
Languages
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Malayalam
Intermediate (B1)
B1
Tamil
Elementary (A2)
A2
Timeline
IT Analyst (Site Reliability Engineering)
Tata Consultancy Services (TCS)
10.2020 - Current
Bachelor of Technology - Computer Science And Engineering
Adi Shankara Institute of Engineering And Technology
12th completion - computer science
Kendriya Vidyalaya