Summary
Overview
Work History
Education
Skills
Personal Information
Disclaimer
Timeline
Generic
Nandish S. T

Nandish S. T

Operational and Hardware support ( Team Lead )
Mandya

Summary

A seasoned professional with a Diploma in Electronics & Communication Engineering and over 14 years of experience in Production and Service Delivery. Skilled in providing high-quality technical support, resolving complex customer issues, and bridging communication between product teams and end users. Known for rapid learning of new technologies, strong communication skills, and a commitment to customer satisfaction. Brings creative and structured problem-solving to every challenge.

Overview

14
14
years of professional experience
2012
2012
years of post-secondary education

Work History

Lead I - Lab Support - B1

UST Global
06.2020 - Current
  • Company Overview: Intel project | Customer: Intel
  • The project involves PCB rework for the user manual, completing rework, and Board bring-up with Remote setup.
  • Team handling by assigning the task to team members and tracking the daily activity.
  • Share the weekly report with the sponsor.
  • Share the lab space allocation with the sponsor every week and ensure that the assigned space aligns appropriately with the planned activities and project requirements.
  • Procure the lab requirements based on the details provided by the user, ensuring accuracy and timely fulfillment.
  • BKC issues (Best known configuration), Silicon Upgrade with BIOS & Build flashing.
  • New Board Setup, Android, Windows OS Installations with supporting drivers.
  • Soldering Rework as per document.
  • Experience in testing Intel platforms and their components.
  • KVM configuration.
  • Flashing different types of FW through Dediprog, PSOC, Adwork, and Cypress tool.
  • Debug on not working platforms using the postcodes.
  • To flash the BKC by using TTK.
  • Python SV updating for unlocking the PCH.
  • Connection of JTAG for all the platforms for capturing the logs.
  • Firmware upgrades, OS upgrades, and Application upgrades on all ongoing projects.
  • Installing and configuring Windows 10 with the required software according to lab requirements.
  • Configuring and troubleshooting network issues.
  • Working on disk-related issues and providing a fix.
  • Cloning of disk image, HDD to HDD, and HDD to ISO/IMG image.
  • Creation, Deletion, Modification (Add or Remove) of system names, Groups, and OU.
  • Updating the latest drivers to docking stations (HP, Lenovo, DELL, OWC).
  • Joining the host machines to the Intel domain.
  • Vendor coordination for Hardware issues.
  • Intel project | Customer: Intel

Service Engineer

CTDI
09.2015 - 05.2020
  • Company Overview: Regenersis India Pvt. Ltd | Customer: HP
  • The project involves Troubleshooting of Motherboards from card to chip level.
  • Diagnose and troubleshoot motherboard issues at the chip level by analyzing schematics and technical documentation; perform circuit tracing and testing of motherboards and related peripherals at the L3 support level.
  • Program flash memories using hardware programmers and Uniflash tools; install necessary drivers, configure systems, and perform OS formatting and installations; utilize POST diagnostic cards for hardware fault detection.
  • Evaluate customer applications to identify, troubleshoot, and diagnose hardware or software issues by reproducing problems and conducting detailed root cause analysis.
  • Contribute to product communication and support documentation by creating and updating customer guides, FAQs, application notes, best practices, and technical integration documents for seamless product interoperability.
  • Regenersis India Pvt. Ltd | Customer: HP

Repair Technician & Line Leader

Repair and Return Technologies India Pvt Ltd
11.2013 - 09.2015
  • Company Overview: Customer Name: TPV Technology (AOC)
  • The project involves Troubleshooting of Monitors & TVs from card to chip level, which in turn involves testing Monitors & TVs by using advanced software technology.
  • Implement Kaizen initiatives to improve productivity by reducing product changeover time, ensuring timely turnaround (TAT), and maintaining high yield rates concerning Return Merchandise Authorization (RMA) metrics.
  • Troubleshoot and diagnose issues in monitors and TVs at the chip level by analyzing schematics and technical documentation; perform circuit tracing on power boards and mainboards to identify faults.
  • Install, configure, and maintain peripherals, microcomputer workstations, LAN/WAN components, and printers to support operational readiness.
  • Conduct preventive maintenance on microcomputers, various types of printers, and related peripherals to ensure optimal performance and reduce downtime.
  • Maintain accurate asset management records, including tracking, inventory control, and documentation of work completed and ongoing tasks; manage parts inventory, place orders, and verify supplies received.
  • Customer Name: TPV Technology (AOC)

Technical Assistant (Testing Engineer)

JVS Electronics Pvt Ltd
06.2011 - 11.2013
  • Company Overview: Customer Name: BHEL, UPPCL, PAPOLUR, etc
  • The project involves producing numerical & static current, and voltage relays to test advanced global testing zig with 0% tolerance and good customer satisfaction.
  • Conduct testing of KPTCL relays, including voltage and current relays, ensuring accurate cage-making and error-free wiring of CT (Current Transformer) boards.
  • Modify and program processor boards; troubleshoot CT boards, processor boards, and converter boards; perform onsite servicing of KPTCL panels to maintain operational efficiency.
  • Drive cost reduction initiatives through improved productivity and optimized utilization of existing resources.
  • Provide technical support and guidance to engineers and technicians to enhance problem resolution.
  • Assist technicians in addressing routine customer issues by responding to calls and messages; efficiently redirect customer queries to appropriate engineers or technicians.
  • Support repair and maintenance of electronic products and components as needed.
  • Customer Name: BHEL, UPPCL, PAPOLUR, etc

Education

Diploma - E&C

Shantiniketan Polytechnic

Skills

Technical support

Personal Information

  • Father's Name: Thimmegowda
  • Date of Birth: 05/14/90
  • Gender: Male
  • Marital Status: Married

Disclaimer

I hereby declare that the above particulars of information and facts stated are true, correct, and complete to the best of my knowledge and belief.

Timeline

Lead I - Lab Support - B1

UST Global
06.2020 - Current

Service Engineer

CTDI
09.2015 - 05.2020

Repair Technician & Line Leader

Repair and Return Technologies India Pvt Ltd
11.2013 - 09.2015

Technical Assistant (Testing Engineer)

JVS Electronics Pvt Ltd
06.2011 - 11.2013

Diploma - E&C

Shantiniketan Polytechnic

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Nandish S. TOperational and Hardware support ( Team Lead )