Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Details
Languages
Certification
Timeline
Generic

Nandita Pandit

Jaipur

Summary

I am a seasoned professional with 8+ years of cumulative experience in relationship management, accounts receivable, and HR. With over five years of dedicated expertise in the Accounts Receivable (OTC) process. I have successfully managed financial transactions, process transitions, bank reconciliations, ensured accurate payments applied, collections, forecasting, and handled month-end and year-end closing. Additionally, I have 1.7 years of banking experience in relationship management, sales, and customer service. Good track record of building strong relationships with clients, identifying business opportunities, and driving revenue growth.

Seeking a challenging role in finance and accounting that allows me to apply skills in O2C, forecasting, and financial analysis, while contributing to process improvements and strategic decision-making.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager (Band I)

ICICI Bank Ltd.
11.2022 - 07.2024
  • Managed and nurtured relationships with retail and corporate clients, ensuring high customer satisfaction and retention.
  • Identified customer financial needs and provided suitable banking solutions across deposits, loans, investments, and insurance products.
  • Achieved monthly and quarterly business targets by driving sales of CASA, term deposits, mutual funds, and other banking products.
  • Conducted regular portfolio reviews to ensure client satisfaction and retention.
  • Provided account opening, loan, and credit card services to clients.
  • Maintained accurate records and ensured compliance with banking regulations.
  • Collaborated with the branch team to achieve sales targets and improve customer satisfaction.
  • Supported clients in digital banking adoption, resolving service issues, and ensuring smooth banking operations.
  • Welcomed and served clients at the bank branch, addressing their queries, and resolving issues.
  • Providing training and support to new staff members to ensure seamless operations.
  • Managed accurate records and documentation, including client information and transaction history.
  • Adhered to compliance and regulatory requirements, including anti-money laundering and know-your-customer policies.
  • Maintained a high level of product knowledge to effectively promote bank products and services.
  • Managed locker allocation, access, and surrender processes while maintaining confidentiality and customer trust.

Executive “Finance”

IAC (International Automotive Components Group)
01.2021 - 11.2022
  • Led the transition of the O2C process from onshore to offshore, ensuring zero disruption to business operations.
  • Coordinated KT sessions with onshore teams, and built comprehensive process documentation and SOPs.
  • Provided training and process handholding to new team members, enabling faster ramp-up and seamless process adoption.
  • Managed the O2C process, including billing, collection, payment application, and reconciliation.
  • Ensured accurate invoicing and timely cash application while resolving disputes, deductions, and short payments.
  • Monitored AR aging reports and followed up with customers to achieve timely collections, and reduce DSO.
  • Supported month-end closing, audits, and reporting by preparing reconciliations and MIS on receivables.
  • Contributed to process improvements and automation initiatives for enhanced efficiency and accuracy.
  • Supported internal and external audits by providing required documentation and reconciliation.
  • Processed cash application activities, including applying payments, credit notes, and adjustments in QAD.
  • Review customer accounts, identify overdue payments or partial payments, promptly address the issue, reconcile account discrepancies, and handle disputes on a daily basis.
  • Maintaining Customer Relationships: contact customers regarding payment-related queries, check all the payment-related issues with the plant, and try to resolve those in a timely manner to get the past-due payments.
  • Handling a major customer of IAC.
  • Prepared a customer payment forecast based on accounts receivable aging.
  • Analyzed customer payment behavior to improve the accuracy of cash flow forecasting.

Senior Associate

Accenture
08.2018 - 12.2020
  • Download daily deposits and bank statements from the bank portal for posting.
  • Applying incoming payments and credit card payments into the system.
  • To ensure all the payments received are applied against the appropriate open invoices.
  • All the payments were posted in a timely manner.
  • Research and resolve payment discrepancies.
  • Escalate issues in accordance with the escalation hierarchy.
  • Account reconciliation.
  • Revenue booking (Opera uploads).
  • Helped other team members with their volume workload to accomplish the team goal. Ensured relevant SLAs are met.
  • Flexibility around working hours is required during client-specified key periods.
  • Working and maintaining a portfolio.
  • Meeting monthly targets.
  • Working with customer and property accounting on invoices related to their accounts and property.
  • Resolving customer disputes on a daily basis.
  • Make collection calls.
  • Handle write-offs for invoices.

Process Associate

Outworks solutions (Accenture)
06.2017 - 08.2018
  • Retrieved daily deposit information and bank statements from portal for processing.
  • Processed incoming payment transactions accurately into the system.
  • Ensured accurate application of payments to corresponding open invoices.
  • Posted payments efficiently to meet deadlines.
  • Identified and resolved discrepancies in payments.
  • Addressed issues through appropriate escalation procedures.
  • Account reconciliation
  • Revenue booking (Opera uploads)
  • Assisted team members with high workload to achieve goals.
  • Flexibility around working hours required during client specified key periods
  • Working and Maintaining portfolio
  • Meeting monthly targets
  • Working with customer and property accounting on invoices related to their accounts/property
  • Resolving customer disputes on daily basis
  • Make collection calls
  • Handle write offs for invoices

HR Executive

Adie Broswon Corporation
02.2016 - 05.2017
  • Contribute or give suggestions for Developing HR Business plans
  • Oversee the Central HR Administration Preparing employee offer letter Salary letter
  • Maintain MIS
  • Update staff list and manage employee documentation.
  • Leaves & attendance Management Check salaries
  • Payroll management

TPO & Faculty

MITRC engineering college
03.2014 - 12.2015
  • Company Overview: Alwar
  • To look after the training and placement activities of students
  • To have close liaison with industry for placement of students
  • To collect feedback from the companies coming for placement
  • Arrange Training programmes for soft skills and for interview facing skills for the students
  • Alwar

Education

MBA - HR and Marketing

Banasthali University
Jaipur, Rajasthan
01.2013

Bachelor of Arts - Economics honors

Banasthali University
Rajasthan, India
01-2011

High School Diploma -

CBSE
Alwar, Rajasthan
01.2008

Secondary Education -

CBSE
Alwar, Rajasthan
01.2006

Skills

  • Accounts reconciliation
  • Reporting
  • Credit control and risk assessment
  • Invoicing and cash application
  • Knowledge Transfer (KT) & SOP
  • Process improvement and automation
  • Process management
  • Financial need analysis and planning
  • Customer relationship management
  • Cross-functional team collaboration
  • Forecasting and reporting

Accomplishments

● 4 times national hockey player at school level

● Won prize in cultural festival

● Selection in SGFI(sports games federation of India)

● Certificate of inter university games in hockey

● Certificate of Junior National Football Championship

● Received Anchor and Top performance award for timely deliverables & Client appreciation

● Received YAR award

Personal Details

Date of Birth:  August 27,1990

Gender :  Female

Marital Status:  Married

Address:  C-22, Keshav Path, Khushi Sansaar, Laxmi Nikunj, Muhana Road,

Mohanpura, Jaipur - 302020

Nationality:  Indian

Languages

3,B1

Certification

  • Certificate course in 'financial analysis' Prodegree - Ongoing

Timeline

Manager (Band I)

ICICI Bank Ltd.
11.2022 - 07.2024

Executive “Finance”

IAC (International Automotive Components Group)
01.2021 - 11.2022

Senior Associate

Accenture
08.2018 - 12.2020

Process Associate

Outworks solutions (Accenture)
06.2017 - 08.2018

HR Executive

Adie Broswon Corporation
02.2016 - 05.2017

TPO & Faculty

MITRC engineering college
03.2014 - 12.2015

MBA - HR and Marketing

Banasthali University

Bachelor of Arts - Economics honors

Banasthali University

High School Diploma -

CBSE

Secondary Education -

CBSE

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Nandita Pandit