A dedicated and experienced professional with 20 years in retail store operations and E commerce. Seeking a challenging position to utilize my skills and contribute to the success of a dynamic organization.
Overview
20
years of professional experience
3
Languages
Work History
Smart Bazaar
virar
Assistant Manager
02.2022 - Current
Job overview
Responsible for overseeing daily store operations, including inventory management, staff supervision, and customer service
Collaborate with the store manager to achieve sales targets and maintain high levels of customer satisfaction.
Reviewed sales and gross profit report to assess company efficiency.
Developed strategy to increase sales and drive profits.
Supervised day-to-day operations to meet performance, quality and service expectations.
Future Group Big Bazaar
Assistant Store Manager
11.2015 - 01.2022
Job overview
Assisted the store manager in various operational tasks, such as inventory control, employee training, and ensuring a smooth shopping experience for customers
Implemented effective merchandising strategies to maximize sales and enhance the overall store appearance.
Trained and guided team members to maintain high productivity and performance metrics.
Oversaw and managed operational and financial projects to deliver on time and within budget limitations.
City Fresh Retail
Mumbai
Senior Manager
10.2013 - 10.2015
Job overview
Managed the operations of 8 convenience stores in Mumbai, overseeing inventory management, staff scheduling, and customer service
Implemented cost-saving measures that resulted in improved profitability and reduced operational expenses.
Future Group
Assistant Store Manager
Job overview
Include dates]
Played a key role in supporting the store manager in day-to-day operations, including staff management, inventory control, and customer service
Key Achievements:
Successfully launched bigbazaar.com in March 2021, handling all operations for 500 orders per day with 2-hour delivery
Led a new store opening team, ensuring a smooth and efficient setup of operations and achieving sales targets within the first month
Demonstrated versatility by working in various departments and cities within the Future Group, gaining comprehensive knowledge of the retail industry.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.