Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Nandkumar N  Pandharkar

Nandkumar N Pandharkar

Deputy General Manager
mumbai,MH

Summary

Results-driven Deputy General Manager with expertise in regulatory compliance and customer service. Proven ability to streamline processes, enhance operational efficiency, and lead diverse teams to achieve organizational goals. Dynamic professional with extensive experience in managing compliance and operational processes. Skilled in developing policies and training programs that ensure adherence to regulations while improving service delivery and customer satisfaction. Dedicated leader known for enhancing customer service through effective team collaboration and operational improvements. Committed to achieving compliance and driving efficiency across diverse teams, leading to measurable performance enhancements. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

30
30
years of professional experience

Work History

Deputy General Manager

Adani Electricity Mumbai Ltd
mumbai
08.2018 - 03.2023
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Authorized Officer

Adani Electricity Mumbai Ltd
mumbai
08.2018 - 01.2021
  • Managed customer inquiries regarding electricity supply and billing issues.
  • Coordinated with field teams to resolve service interruptions efficiently.
  • Ensured compliance with regulatory standards in operational processes.
  • Monitored changes in legislation that could affect the organization's operations.
  • Developed policies and procedures to ensure compliance with federal and state regulatory requirements.
  • Coordinated with external auditors during annual audits.
  • Investigated complaints regarding possible violations of law or regulation.
  • Provided training on regulatory topics to staff members.
  • Ensured that organizational processes remain compliant with current laws and regulations.
  • Maintained records of all regulatory activities related to the organization's operations.

Senior Manager

Reliance Infrastructure Ltd
mumbai
12.2010 - 01.2012
  • Streamlined operational processes to improve service delivery timelines.
  • Facilitated training sessions to develop team capabilities and knowledge sharing.

  • Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
  • Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
  • Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
  • Established effective communication channels between different departments within the organization.
  • Conducted regular performance appraisals for direct reports to provide feedback on their work performance.
  • Ensured compliance with applicable laws, regulations, policies, and procedures across all business units.
  • Implemented new technologies such as ERP systems or CRM tools to streamline business processes.
  • Managed annual budgeting process, including forecasting and financial analysis to optimize resources.

Manager

Reliance Energy Ltd
mumbai
05.2008 - 01.2010
  • Managed daily operations to ensure efficient energy distribution and service delivery.
  • Oversaw compliance with safety regulations and industry standards across all projects.
  • Analyzed operational data to identify areas for process improvement and cost reduction.
  • Implemented project management tools to track progress and resource allocation effectively.
  • Led training sessions to enhance employee skills and knowledge in energy management.

Assistant Manager

Reliance Energy Ltd
Mumbai
08.2007 - 08.2008
  • Managed scheduling and resource allocation for various energy projects.
  • Facilitated communication between departments to streamline workflow processes.
  • Implemented best practices for operational efficiency across multiple teams.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Ensured compliance with safety regulations and company policies.

Senior Engineer

BSES Ltd
mumbai
01.2006 - 08.2007
  • Developed and implemented innovative solutions for complex engineering challenges.
  • Mentored junior engineers, providing guidance on best practices and project execution.
  • Coordinated maintenance schedules and repairs for critical equipment and systems.
  • Resolved escalated customer issues in a timely manner.
  • Conducted regular performance evaluations of engineering processes and systems, recommending optimizations and enhancements.

Junior Engineer

BSES Ltd Mumbai
Mumbai, Maharashtra
05.2000 - 10.2006
  • Studied corrections from senior engineers to learn and grow professionally.
  • Collaborated with engineering team to determine project specifications.
  • Assisted engineers with inspections of finished construction.
  • Assisted in developing cost-effective solutions to engineering problems.
  • Documented and developed engineering procedures and processes.

Sub Engineer

BSES Ltd Bombay
Santacruz Bombay, Maharashtra
05.1993 - 05.2000
  • Wrote, reviewed and edited technical document in accordance with template requirements.
  • Developed cost estimates and project specifications for proposals.
  • Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
  • Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
  • Plotted equipment response time and fault range information on graph to determine relay curves.
  • Calculated amounts for designing and testing electrical systems and supplied finished costs to customers.
  • Reviewed existing electrical engineering criteria to identify necessary revisions, deletions or amendments to outdated material.
  • Analyzed interruption reports and outage databases to identify outage trends and determine needed coordination changes.
  • Implemented operational timelines for service shut-offs to be observed.
  • Created, aligned, and optimized electrical instrumentation and testing equipment.

Education

Post-Graduate Certificate - Human Rights

Human Foundation Reg.u/g of BPT Act 1950
Govt. Law college Churchgate Mumbai, Maharashtra
10-2018

MBA - Human Resources Management

Jaipur National University Jaipur
Jaipur Rajasthan
12-2017

MBA - Operations Management

Sikkim Manipal University
Gangtok Sikkim
10-2016

Master of Science - ECOLOGY & ENVIRONMENT

SIKKIM MANIPAL UNIVERSITY OF HEALTH & MEDICAL & TE
GANGTOK SIKKIM
05-2004

Certificate Course - Water Management & Water Planning

Tilak Maharashtra Vidhyapeeth Pune
Pune, Maharashtra
11-2003

Certificate Course - Safety & Health

St.John Ambulance Association U/G Minister of He.
Thane Maharashtra
09-2001

Master of Arts - Sociology

Tilak Mahashtra Vidhyapeeth
Pune Maharastra
12-2000

Certificate Course - Fire Technology

Shri Bhagubhai Mafatlal Polytechnic Mumbai
Vileparle W Mumbai Maharashtra
12-1999

Bachelor of Arts - History

Tilak Maharastra Vidhyapeeth Pune
Pune Maharastra
05-1998

Diploma in Industrial Safety - Occupational Health And Safety

National Institute of Industrial Research & Dev.
151 Santhome High Road,Madras-600004
03-1996

Proficiency Certificate - A C Electric Motors & Its Controls

Advanced Training Institute Bombay
Sion Bombay Maharashtra
04-1993

Diploma Electrical Engg - Electrical Engg

Govt.Polytechnic College
Solapur
08-1992

MBA - Information Technology

Vivekanand Global University Jaipur
Jaipur Rajashtan

Skills

  • Effective communication

Affiliations

Rss volunteer

Timeline

Deputy General Manager

Adani Electricity Mumbai Ltd
08.2018 - 03.2023

Authorized Officer

Adani Electricity Mumbai Ltd
08.2018 - 01.2021

Senior Manager

Reliance Infrastructure Ltd
12.2010 - 01.2012

Manager

Reliance Energy Ltd
05.2008 - 01.2010

Assistant Manager

Reliance Energy Ltd
08.2007 - 08.2008

Senior Engineer

BSES Ltd
01.2006 - 08.2007

Junior Engineer

BSES Ltd Mumbai
05.2000 - 10.2006

Sub Engineer

BSES Ltd Bombay
05.1993 - 05.2000

Post-Graduate Certificate - Human Rights

Human Foundation Reg.u/g of BPT Act 1950

MBA - Human Resources Management

Jaipur National University Jaipur

MBA - Operations Management

Sikkim Manipal University

Master of Science - ECOLOGY & ENVIRONMENT

SIKKIM MANIPAL UNIVERSITY OF HEALTH & MEDICAL & TE

Certificate Course - Water Management & Water Planning

Tilak Maharashtra Vidhyapeeth Pune

Certificate Course - Safety & Health

St.John Ambulance Association U/G Minister of He.

Master of Arts - Sociology

Tilak Mahashtra Vidhyapeeth

Certificate Course - Fire Technology

Shri Bhagubhai Mafatlal Polytechnic Mumbai

Bachelor of Arts - History

Tilak Maharastra Vidhyapeeth Pune

Diploma in Industrial Safety - Occupational Health And Safety

National Institute of Industrial Research & Dev.

Proficiency Certificate - A C Electric Motors & Its Controls

Advanced Training Institute Bombay

Diploma Electrical Engg - Electrical Engg

Govt.Polytechnic College

MBA - Information Technology

Vivekanand Global University Jaipur
Nandkumar N PandharkarDeputy General Manager