Nandu Krishna
Senior Account Manager - Aviation Sales & Procurement
Kochi
Summary
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Senior Account Manager
AeroConnections
09.2021 - Current
- Manged daily team operations, including performance reviews, meetings & coaching.
Consistently achieved 100% team revenue targets and maintained over 75 % PO conversion rates.
- Improved customer retention through tailored satisfaction plans. Handled all customer and vendor inquiries efficiently at the operational level.
- Managed escalations related to Purchase Orders, Repair Orders, and aircraft component exchanges. Coordinated with the team on order deadlines and participated in key meetings.
- Provided technical support during the customer onboarding process.
Account Manager
AeroConnections
09.2021 - 02.2023
- Managed relationships with Airline and MRO customers in specific regions, Middle east and far eastern countries. Expanded client base to include Flying Schools and Aviation Academies, creating additional revenue opportunities.
- Oversaw the complete sales cycle, from handling Customer RFQs to invoicing. Maintained accurate payment records for credit customers, ensuring timely collections.
- Successfully onboarded new customers through various channels, including LinkedIn and referrals from other airlines.
Asst. Team Lead
Golden Falcon Aviation
03.2021 - 08.2021
Sr. Sales Associate – Sales & Operations.
Golden Falcon Aviation
10.2019 - 02.2021
- Perfect blend of Sales and Operations by dealing with customers and vendors across the globe.
- Analyzing the orders made by customers, search and find the exact part by contacting various vendors and finally sell the required part to the customer.
- Processing the order that starts from getting the order up to final delivery of the order to the Customer
Education
Bachelor of Science - Aeronautical Engineering
APJ Abdul Kalam Technolgical University
Kerala, India 06.2015 - 03.2019
Skills
Business Development
Customer Relations
Revenue Generation
Strategic Planning
Operations
Database Management
Certification
ASA Familirization
Timeline
Senior Account Manager
AeroConnections
09.2021 - Current
Account Manager
AeroConnections
09.2021 - 02.2023
Asst. Team Lead
Golden Falcon Aviation
03.2021 - 08.2021
ASA Familirization
01-2020
Sr. Sales Associate – Sales & Operations.
Golden Falcon Aviation
10.2019 - 02.2021
Bachelor of Science - Aeronautical Engineering
APJ Abdul Kalam Technolgical University
06.2015 - 03.2019
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