Nanthies M

Client: Thryv

• Improved overall production efficiency by identifying and resolving quality control issues.
• Delivered 99.65 % Overall quality for the year 2021 and 99.81 % quality for the year 2022 .
• Enhanced product quality by conducting thorough analyses and implementing corrective actions.
• Reduced customer complaints with consistent monitoring of products for adherence to company standards.
• Provided training to new hires on quality control procedures, fostering a culture of excellence within the team.
• Reported problems and concerns to Thryv team.

Client: Thryv, Tool: VM Ware Application

• Review any accompanying images or logos for resolution and appropriateness. Check layout for visual appeal and readability.
• Accurately completed production and quality logs and transferred counts to load tags.
• Managed time efficiently in order to complete all tasks within deadlines.
• Generated monthly metric reports, interpreted results and developed processes and solutions.
• Managed high-performing teams to deliver projects on time, within budget, and exceeding expectations.

Client: Thryv Tool: VM Ware application

• Verify that all details (names, addresses, phone numbers, emails) are correct. Cross-check with official sources or websites.
• Investigated basic issues and escalated more complicated concerns using ACRM.
• Worked flexible hours across night, weekend, and holiday shifts.
• Review any accompanying images or logos for resolution and appropriateness.
• Check layout for visual appeal and readability

• Completed data entry tasks with accuracy and efficiency.
• Corrected data entry errors to prevent duplication or data degradation.
• Maintained files, records, and chronologies of entry activities.
• Managed and organized documents for data entry tasks.
• Verified data files prior to entry to maintain high data accuracy.