Nanthini Kumari
Chennai
Summary
With over 7 years of experience in Quality Assurance, I have honed my skills in an Agile Development environment, specifically focusing on Web and Mobile applications for Amazon Alexa devices. My expertise includes developing and executing comprehensive test plans for various software applications. As a collaborative team player, I excel at identifying and resolving critical defects, which significantly enhances software quality and reduces customer-reported issues.
Overview
8
8
years of professional experience
Work History
Sr. Quality Service Associate
Amazon Development center
12.2016 - Current
- Developed a comprehensive test plan and established a testing methodology adopted as the team’s best practice
- Worked on onboarding of Alexa services on TV products like Samsung, LG,Philips, Echo Products, Alexa AI testing.
- Validated the Alexa app services on TV to make sure it is working as per SLA.
- Worked on debugging the issues and providing the root cause to developers for fixing it. • Planning on the coverage for the app releases on the TV.
- Led the daily Scrum meeting and remove the roadblocks in testing.
- Written many test cases and worked with the QA’s to validate those test cases and on-boarded them into the test suite. Thus, increasing the test plan scope.
Quality Service Associate
Amazon Development center
- Collaborated cross-functionally to resolve critical defects, improving software quality by 30% and reducing customer-reported issues by 15%
- Developed and executed complex test scenarios for mission-critical software, achieving 100% audit pass rate and ensuring compliance with industry standards
- Conducted stress testing on Alexa applications, resulting in a 30% reduction in crashes
- Led comprehensive testing phases (Functional, Integration, Regression, System, User Acceptance), fixing 50+ ship-stopper bugs for defect-free product delivery
- Worked closely with developers to diagnose and resolve root causes of defects, enhancing product stability.
Education
Bachelor of Computer Science and Engineering -
KLN College of Information Technology, Anna University
Skills
- Test planning and execution
- Test Analysis
- Test Data management
- Defect management
- Device testing
- Test Metrics and Reporting
- Application testing
- Scenario and Use case testing
- Agile methodologies
- Preparing reports
Accomplishments
- Testing Critical application and delivered in short span of Time.
- Star of the month award for Best Performance and People Excellence
- Recognized for good coordination with the Product Management team on following up on scope items, change requests and approvals.
- Got Many Appreciations from Sr. Management for Escalation Handling.
- Standardizing QA Process: Implemented efficient QA processes at Amazon, significantly improving testing speed and efficiency.
- Team Leadership: Successfully led a team of 5 QA Engineers to achieve a 90% success rate in software tests.
- Problem-solving and Analytical Skills: Identified over 200 application defects for Amazon Alexa, reducing errors by 60%.
- Dive Deep: Conducted Root Cause Analysis (RCA) and implemented Audit Guard Rails, resulting in a 27% reduction in fail rates and a 41% increase in team performance.
Timeline
Sr. Quality Service Associate
Amazon Development center
12.2016 - Current
Quality Service Associate
Amazon Development center
Bachelor of Computer Science and Engineering -
KLN College of Information Technology, Anna University
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