Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

NANTHITHA SUBRAMANIYAN

Bengaluru

Summary

Results-driven professional with over 5+ years of experience in leadership and coaching. Manages project teams to achieve successful outcomes through data-driven insights and process improvements. Facilitates effective communication and collaboration to enhance team objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Associate

Amazon Development Center
Chennai, India
12.2023 - 12.2025
  • Assisted in managing end-to-end processes and tools. Supported identification of operational issues. Contributed to effective workflow management.
  • Managing a team of five members for four critical-driven projects; additionally, I monitored their performance and provided feedback and coaching as applicable
  • Planned, trained, and evaluated new team members.
  • Preparing daily flash reports for internal management reviews.
  • To dive deep into a problem, perform 'Root Cause Analysis,' and identify constraints to recommend a solution.
  • Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
  • Creates standard defined reports, i.e. weekly reports.
  • Communicated progress on job tasks toward project milestones.
  • Performs audits and quality checks of tasks completed by junior

associates and reports quality metrics.

Catalog Associate

Amazon Development Center
Chennai, India
02.2020 - 11.2023
  • Developed classification systems to facilitate public access to archived materials
  • Streamlined catalog management processes for enhanced efficiency and productivity.
  • Enhanced interdepartmental collaboration by participating in meetings focused on improving overall company operations.
  • Implemented quality control measures that significantly improved the overall accuracy of the product catalog.
  • Collaborated with cross-functional teams to ensure consistent and accurate product information across all channels.
  • Streamlined usage by creating organizational systems for newly digitized records and documents.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Developed strong communication and organizational skills through working on group projects.

Education

B.E - EEE

A.V.C college of Engineering
Mayiladuthurai
2018

Skills

  • MS Office Management
  • Lead prospecting
  • Team leadership
  • Data verification
  • Process management
  • Quality control
  • Workflow optimization
  • Training and development

Accomplishments

  • Top performer for the month of Apr 2021, June 2021, Dec 2021, Jan 2022 & Sep 2022 for achieving 115% productivity and 100% Quality.
  • Precisely 121,693 titles were bulk imported to update the original language for the titles within a short span of three weeks, which directly contributes to the metadata D-Team goal.
  • Completed 6 ACES (Kaizen Project) on reducing the manual effort by proposing full automation for six processes.
  • Received Accolades from client for working on the Manual Evaluation for the Poster Art Resizing Model ad-hoc task.

Certification

Service Now - ADMIN & DEVELOPER

  • ServiceNow ITSM professional with combined administration and development skills.
  • Skills: ITSM Modules, User & Role Management, Client & Server Scripts, Business Rules, Service Catalog, Flow Designer, Notifications. Project Experience: Designed end-to-end ITSM solutions, automated approvals, implemented security using ACLs.

Timeline

Senior Associate

Amazon Development Center
12.2023 - 12.2025

Catalog Associate

Amazon Development Center
02.2020 - 11.2023

B.E - EEE

A.V.C college of Engineering
NANTHITHA SUBRAMANIYAN