Microsoft Office
Naoman Ansari
Mechanical Engineer
Mumbai
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Operations Manager
GoMechanic
Mumbai
08.2018 - Current
- Responsible for scaling up business operations in city.
- Change commission structure from 10% to 15%.
- Strategic thinking to define medium & long-term roadmap to achieve operations and customer experience targets for city.
- Build and lead strong operations team focused on customer experience and operational efficiency.
- Manage key external stakeholders like garages and b2b partners at city level through thorough plan to improve performance metrics with them.
- Support the growth of the city's P&L in collaboration with central leadership teams.
- Drive culture of innovation through people, process and product development feedback; share insights to build strong quality processes, product enhancements to transform customer experience.
- Leverage city operations data to continuously improve operations and customer experience metrics.
- Evaluate and roll-out new product features and other innovative offerings.
- Manage team of dynamic individuals.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Site Engineer
Global Technologies Engineering and IT Consultant
Mumbai
04.2016 - 03.2017
- Managed day to day operations on construction site.
- Kept progress as per deadline by ensuring daily task.
- Manage team for smooth closure of Project.
- Making daily progress report and submitting to central team.
- Developed cost estimates for planned projects to aid in costing and budget planning efforts.
- Analyzing survey reports, maps, blueprints and other topographical and geologic data to plan infrastructure and construction projects.
- Checked technical designs and drawings for adherence to standards.
- Recorded daily events and activities in site diary to evaluate process and improve productivity.
- Suggested process and technical design changes to improve performance and efficiency.
- Supervised and monitored daily tasks of 4 subcontractors.
Education
Bachelor of Engineering - Mechanical Engineering
Jamia Institute of Engineering
Nadurbar 02.2010 - 07.2014
Skills
Hard Core OperationOffline MarketingTeam ManagementVendor Management
Customer Relationship Management
Financial Management
Business planning
Business Development
Software
Interests
Trekking
Book Reading
Scuba Diving
Car Driving
Travelling to Valleys
Timeline
Operations Manager
GoMechanic
08.2018 - Current
Site Engineer
Global Technologies Engineering and IT Consultant
04.2016 - 03.2017
Bachelor of Engineering - Mechanical Engineering
Jamia Institute of Engineering
02.2010 - 07.2014