Naomi Thompson
Bristol
Summary
Hardworking and reliable employee with background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
2018
2018
years of professional experience
Work History
Cashier
HMSHost
Elkhart
07.2016 - 02.2018
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Ensured compliance with all safety regulations within the store environment.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
Store Associate
5 Below
Elkhart
- Organized promotional displays throughout the store in accordance with corporate guidelines.
- Assisted customers with product selection based on their needs and preferences.
- Demonstrated excellent customer service skills at all times.
- Stocked shelves with merchandise and maintained inventory levels.
- Performed daily opening and closing procedures for store operation.
- Processed sales transactions accurately and efficiently at the cash register.
- Operated scanning equipment for price checks and stock replenishment.
Victoria Secret Seasonal Employee
Victoria Secret
South Bend
- Managed inventory and supplies to ensure materials were available when needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed household errands and other essential duties.
Crew Member
Burger King
Elkhart
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Educated customers on menu items, product ingredients and nutritional values.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Informed customers about daily specials in an engaging manner.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Education
Bachelor of Arts - Elementary Education
Western Governors University
Salt Lake City, UT12-2028
High School Diploma -
Elkhart Memorial High School
Elkhart, Indiana05-2017
Skills
- Customer service
- Effective communication
- Team collaboration
- Time management
- Problem solving
- Inventory management
- Cleaning and sanitizing
- Drawer balancing
- Basic math
- Guest inquiries
- Retail merchandising
- Point of sale proficiency
- Cash handling
Timeline
Cashier
HMSHost
07.2016 - 02.2018
Store Associate
5 Below
Victoria Secret Seasonal Employee
Victoria Secret
Crew Member
Burger King
Bachelor of Arts - Elementary Education
Western Governors University
High School Diploma -
Elkhart Memorial High School